Solaris 10 OS Subscriptions and Services
It's Your ChoiceThe Solaris 10 OS subscription services are all about choice and flexibility. "These services are part of an ongoing effort at Sun to provide greater choice and flexibility to customers and partners," says Taylor. "And these choices are just the beginning. Expect more subscription options in the future." Subscription services for the Solaris 10 OS are not a one-shot deal. They include security fixes and regular update releases through Web download. All subscription options support the SPARC processor-based and x86 processor-based systems, and all include the breakthrough technologies in the Solaris 10 OS, such as Solaris Containers, DTrace, Predictive Self-Healing, and the ZFS file system. "Sun continues to offer its products and groundbreaking technology through innovative and flexible business models," says Taylor. "It's extremely important that customers be able to choose the Solaris 10 OS service level that is best aligned with their operational and business goals." To meet the varied needs of customers, the subscription options for the Solaris 10 OS offer differing levels of support, education, training, and value-added features, through four comprehensive plans.
Another big innovation in the Solaris 10 OS subscription services is an update tool that helps keep systems current. Available in mid-2005, the update tool lets you analyze your systems and provides easy access to software baselines and updates. The tool can operate locally using a single-system updater or remotely using a Sun-hosted update portal. Mix and Match Your ServicesOnce you see the Solaris 10 OS in action, you will want to put it to work as quickly and efficiently as possible. Sun's portfolio of services for the Solaris 10 OS helps you do exactly that. "Developers want to get up to speed quickly on the new features," says Tony Cavotta, Sun product services marketing manager, "while IT managers want to integrate the Solaris 10 OS into their data centers smoothly and with maximum ROI. CIOs want to put the Solaris 10 OS to work increasing service levels and meeting business requirements." The portfolio of services will also help Sun partners quickly leverage the breakthrough technology in the Solaris 10 OS into their products. As mentioned, Sun's portfolio of services for the Solaris 10 release includes four major areas: Migration Services, Education and Training Services, Performance Services, and Managed Services. Migration Services help you evaluate, architect, and implement the benefits of the Solaris 10 OS. These services can help users of previous versions of the Solaris OS, as well as those looking to move from Linux or HP-UX. Migration Services, as well as the SunReady Availability Assessment Services, ensure that migration is as efficient and risk-free as possible. These services assess the readiness of your data center for the Solaris 10 OS and determine its potential impact. Workshops, analysis metrics, and other tools combine to make a smooth transition to the Solaris 10 OS. To help you get the most out of the Solaris 10 OS, Migration Services recommends tactical and strategic changes to your enterprise. No data center stone is left unturned. Sun analyzes issues related to capacity, consolidation, configuration, storage, and network infrastructure. Sun's commitment to ongoing improvement continues with Education and Training Services for the Solaris 10 OS. With Sun training and certification programs, system administrators and developers get the skills they need to meet immediate business challenges and advance their career potential. There are several programs available now:
Performance Services focus on ensuring that you make the most of switching to the Solaris 10 OS--whether you are upgrading to this release or migrating from another operating system. Tuning and optimization services zero in on boosting performance, which can reduce capital and operating expenses. Managed Services help you get control of operations without giving up control of your data center. Sun offers two types of Managed Services:
With Interim Operations Management, Sun fully manages your data center for a limited time (typically 3 to 12 months) while your staff gains knowledge and proficiency with the Solaris 10 OS and other technologies. These interim engagements provide you with the time and tools you need to get up to speed on the Solaris 10 OS, without penalizing your enterprise during the learning curve. Site Operations Management includes renewable one-year engagements in which Sun fully manages data center operations. Engagements include specific Service Level Agreements, and progress and results are rigorously benchmarked. Site Operations Management could be appropriate for those planning an organization-wide restructuring of IT roles and services, including the deployment of the Solaris 10 OS. Get Started TodayThe subscription options and portfolio of services for the Solaris 10 OS work together to deliver choice and flexibility. Subscription services--including the free RTU option--give you the combination of pricing and support that's right for you. The portfolio of migration, management, and education services help you unleash the full value of Sun's blockbuster operating system. Thanks to the Software Express program, thousands of customers are already benefiting from the groundbreaking technology and extreme performance of the Solaris 10 OS. "If you haven't put the Solaris 10 OS to work yet," says Cavotta, "there's no reason to wait." |
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