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New Services for Midframe Servers
- New Sun Fire(TM) Application Readiness Service provides customers with the essential implementation and project management services for the Sun Fire Servers
- New Sun Fire Data Center Readiness Service helps customers with Sun's best practices and experiences to design an implementation of the Sun Fire server (available second half 2001)
- New Sun Fire server training courses to help customers take full advantage of all the new features in the Sun Fire product family
- New Sun RAS Profile Service for the Midframe servers to help increase mission-critical system availability and reduce unplanned outages through comprehensive reliability, availability, and serviceability analysis
Significant Service Technologies
- Sun Remote Services Portfolio - Remote monitoring for preemptive problem resolution
- Online Support Center - Services resources on the web to help with availability needs
- Sun RAS Profile- Means of evaluating the reliability, availability and serviceability of enterprises
- Sun Insight Services- On demand, easy to use, proactive services tools
- Field Information Appliances- Wireless, handheld devices for speeding problem resolution
Sun's Services Capabilities
- Over 12,000 service professionals focused on delivering on availability goals
- Consulting Services to provide "how to" in high availability infrastructure deployment
- Training solutions for Sun's Solaris(TM) 8 Operating Environment
- Preemptive, online support services to increase system availability
Investment Protection
- Services expertise to help ensure that the migration to new technology is smooth and cost-effective
- Lifecycle services to architect and assess environment and systems to optimize customer investment
For more information:
www.sun.com/service or www.sun.com/service/solutions/sunfire
or prentiss.donohue@sun.com, (303) 272-8065
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