Print-friendly Version

Install Time Update Issues and Workarounds for Solaris 10 OS on x64 Systems

October 2007

This document lists workarounds for problems that users may encounter when using the Install Time Update (ITU) or Driver Update (DU) for the Solaris 10 OS on x64 machines.

Note - Many of these issues and workarounds are applicable to some or all of the update releases of Solaris 10. Some of these issues might have been fixed in Solaris Express Developer Edition release.

Issues and Workarounds

• The Solaris installation should support ITUs from USB floppy disks.

  Workaround This issue has been resolved in Solaris Express Developer Edition release. For Solaris 10, users should use a CD or DVD disc instead of USB floppy disks as the ITU installation media.

  Reference CR 6352390 and CR 6459685

• During Solaris Interactive (Java GUI) installation, if a user selects the Networked option (after installing driver updates), configures a valid IP address, netmask, and hostname successfully and clicks the Confirm button, the following error message is displayed:

  An error has occurred in configuring the system. Please go back and check your settings

  The system console also displays messages such as Unable to run cmd: /usr/sbin/sysidput and the installation is aborted.

  Workaround Any of the following workarounds can be applied to resolve this issue.

  • Use DHCP to configure the network parameters instead of manually configuring the IP address, netmask, and hostname.

  • You might receive an error related to the sysidput command and see a message such as the following:

    An error has occurred in configuring the system. Please go back and check your settings

    In this case, click OK in the dialog box , open a terminal window and kill in.routed manually by typing the following command:

    pkill in.routed

    Then click the Confirm button in the Confirm Information window again.

  • Select the Non-Networked option to complete the installation successfully. Subsequently, reconfigure the network manually from the shell by using the ifconfig command.

  Reference CR 6353146

• After applying ITU updates using the Apply Driver Updates ITU menu option, the user cannot go back to the previous menu and choose the installation type, for example: Solaris Interactive (console session). Instead, the Solaris Interactive (default) menu option is automatically selected.

  Workaround Once ITU is installed, press Control-C instead of C to return to the Solaris Installation menu.

  Reference CR 6351615

• Users should be able to add ITUs from USB flash drives.

  Workaround Use a CD/DVD disc for ITU installation instead of a USB flash drive.

  Reference CR 6364154

• When adding ITU updates with the CD/DVD(c) option, the floppy drive is read first.

  Workaround The order of device access does not prevent the user from completing the ITU installation. The ITU installation completes successfully for the CD/DVD(c) selection.

  Reference CR 6352386

• Inconsistency between the Apply Driver Updates menu option and subsequent menu options in the ITU_Jumpstart menu.

  Workaround This issue has been fixed in Solaris Express Developer Edition. After selecting the Apply Driver Updates option from the ITU_Jumpstart menu, the user need not press Return. However, users must press the Return key for subsequent menu options.

  Reference CR 6351627

• After selecting the Driver Update menu option, no confirmation message is displayed to indicate whether the update was accepted.

  Workaround This issue has been fixed in Solaris Express Developer Edition. In the Solaris 10 8/07 release, messages indicating successful completion of driver updates might not be displayed. However, the user should proceed with the installation process. Users should follow the system prompts to reinsert the installation CD/DVD, press Return, and continue with the Solaris 10 installation.

  Reference CR 6351624

• During a network installation of the Solaris OS, after applying a CD Driver Update, the user is asked to reinsert the Solaris CD.

  Workaround After applying the Driver Update, do not select the End menu option. Instead, press Control-C to display the ITU_Jumpstart menu. Then choose the option for Network based install.

  Reference CR 6351622

• The GUI ITU installation process requires the user to type Yes in response to pkgadd prompts during the installation. Although the installation completes successfully, the Yes prompt seems to freeze or spin.

  Workaround Use the command-line installation.

  Reference CR 6474474

• The software does not ask for or verify whether the correct install CD/DVD has been reinserted after adding ITUs.

  Workaround The user should check that the correct CD/DVD is inserted after ITU installation.

  Reference CR 6419255 and CR 6420874

• Solaris fails to unmount CD/DVD media ITUs. User cannot add the ITU image from a second CD.

  Workaround After installing the image from the first ITU CD/DVD, open a new terminal window and manually unmount the CD/DVD. This issue has been resolved in Solaris Express Developer Edition release. Users should use the latest Solaris Express Developer Edition release.

  Reference CR 6340822

Unless otherwise licensed, code in all technical manuals herein (including articles, FAQs, samples) is provided under this License.