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Best Practices for Downloading SunSolve Patches for Sun Connection 1.1.1

Eran Steiner, August 2007

This Tech Tip provides best practices to facilitate patch downloads for Sun Connection 1.1.1 using the SunSolve database.

Resolving Patch Download Problems Using the download.cgi Workaround

The download.cgi workaround resolves the SunSolve download issues that you might experience through Sun Connection. It is a wrapper that adds retries to the download.cgi script essentially eliminating SunSolve download problems.

To install the download.cgi workaround, download it from http://mediacast.sun.com/share/201652/download_cgi_1_21.tar.gz.

Compatibility

The following operating systems with Sun Connection 1.1.1 installed are supported by the download.cgi workaround:

• Solaris 10 on SPARC platforms

• Solaris 10 on x86 platforms

• RedHat 4 on x86 platforms

To Install the download.cgi Workaround

This procedure permits a trouble-free installation of SunSolve patches for Sun Connection 1.1.1.

1. Copy the download_cgi_1_21.tar.gz file to the $UCE_DIR/server/cgi-bin/ directory.
2. Change to one of the following directories:

   • For Solaris: /opt/SUNWUce/server/cgi-bin/

   • For Redhat or SUSE: /usr/local/uce/server/cgi-bin

3. Move the original download.cgi to download-org.cgi by typing:

   # mv download.cgi download-org.cgi

4. Extract the gz file by typing:

   # gzcat download_cgi_1_21.tar.gz | tar xvf -

5. Change the permissions of the download.cgi file by typing:

   # chmod 755 download.cgi

6. Change the user and group ownership of download.cgi by typing:

   # chown uce-sds:uce-sds download.cgi

   That's all you need to do! There is no need to restart any services.

More Information

For more information about Sun Connection, go to the Sun Connection information hub.

To get an inside perspective of Sun Connection, Sun Management Center software, Sun N1 Service Provisioning System, and Sun N1 System Manager, visit the Sun Connection blog. Contributors to this blog include members of the Sun Connection Field Enablement team. The goal of this blog is to share information with customers who either have already implemented or will implement these products in the future. The blog also provides important information about training and other key enablement activities.

Here are additional resources:

• Sun training at http://www.sun.com/training/:

  Sun Update Connection - Enterprise Technical Essentials (WET-1451)

• Support:

  • Sun Services and Solutions
  • SunSolve Online

• Developer forum for Sun Connection

• Sun Product Documentation at http://docs.sun.com:

  Sun Update Connection - Enterprise

• Sun Connection wiki

Unless otherwise licensed, code in all technical manuals herein (including articles, FAQs, samples) is provided under this License.