Customer Relationship Management (CRM), the set of processes a company employs to handle all facets of contact with its customers, is essential in today's complex and fast-paced business world. CRM software, like the Sugar application available from SugarCRM Inc., can help businesses drive their sales performance and improve customer satisfaction.
With more users interacting, working, purchasing, and communicating over the network than ever before, Web 2.0 infrastructure is taking center stage in many organizations. Demand is rising, and companies are looking for ways to tackle the performance and scalability needs placed on Web infrastructure without raising IT operational expenses. Today companies are turning to efficient, high-performance, open source solutions as a way to decrease acquisition, licensing, and other ongoing costs and stay within budget constraints.
Virtually every server in a modern datacenter depends on network connectivity in order to access resources and provide services to clients. The best practice for enhancing network connectivity is to configure multiple physical paths to the network so that if a network adapter, cable, or upstream switch fails due to equipment problems or human error, the second path continues to carry traffic. Redundant physical connections must be complemented with software that can fail over between links in the event of an error. The Solaris™ Operating System supports IP multipathing (IPMP). This allows a system to be configured to automatically fail over a group of IP addresses hosted on multiple interfaces while load sharing outbound traffic across all available links.
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