
The submission of false claims bilked health insurers out of $42 billion in 2001. Sniff out perpetrators and avoid losses with automated fraud detection.
Fraud. It's a short word, but it poses an enormous problem for
the healthcare industry.
It occurs when providers or patients deliberately submit false
claims to private health insurance plans or government programs such
as Medicare or Medicaid. Sometimes the culprit is a dishonest
service provider that bills for services never rendered; other times
it happens when patients file claims for exams or medications they
never received. Perpetrators' methods have grown increasingly
complex as national annual healthcare spending registers in the
trillions.
Roughly $42 billion—or 3 percent of the U.S. expenditure on
healthcare—was lost to fraud in 2001, according to the National
Health Care Anti-Fraud Association (NHCAA). On an up note,
NHCAA-member insurers reported recovering or preventing payments of
some $356 million in 2001, thanks to antifraud efforts. That's a lot
of money—but it's only a sliver of the total loss.
Part of the problem is that rather than automating their fraud
detection systems, healthcare organizations continue to fall victim
to human error even as they strive to catch criminals.
Automated Fraud Prevention
The good news is that Sun Microsystems, Sybase, and SPSS have
developed Predictive Fraud Detection for Healthcare, a proven
template for detecting and analyzing patterns of fraud in large
corporate data warehouses. Designed to be easy to integrate and
customize, this offering enables customers to more quickly identify
instances of fraud and take the actions necessary to stop it.
The Predictive Fraud Detection solution combines Sun Fire V480
Servers or Sun Fire V880 Servers and Sun StorEdge arrays; Sybase's
industry-leading IQ Multiplex (IQ-M) relational database software;
and SPSS's data mining workbench, Clementine, and
healthcare-specific Clementine Application Templates (CATs). The
solution handles key tasks, including:
- Profiling and segmenting claimants to pinpoint those most likely
to commit fraud
- Predicting medical practices most likely to be subject to fraud
- Identifying services and product combinations most likely to break
claim regulations
- Detecting claim fraud regionally and among certain practices
- Identifying such fraudulent practices as submitting duplicate
claims, "unbundling" (submitting a claim for each procedure when
only one is required), and "ping-ponging" (sharing a single patient
ID to generate billings across multiple providers)
- Taking definitive steps to prevent fraud at every point in the
claims submission and processing lifecycle
Sun and its partners have put together fraud detection solutions for
small, medium, and large enterprises, ensuring that no healthcare
organization is left behind. 
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