Date: 26-Nov-2009   URL: global/customers/software/nttdata.xml
Customer Snapshot: Financial Services

NTT Data

Japan's Largest System Integrator Strengthens Its Own Security with Sun Ray Virtual Display Clients From Sun Microsystems

A subsidiary of Nippon Telegraph and Telephone Corporation, NTT Data provides a broad range of IT services, including consulting, systems integration, and IT outsourcing. With 23,000 employees and fiscal 2008 revenues of more than 1 trillion yen ($10 billion), the company is the largest system integrator in Japan. NTT Data's Financial Systems Business Unit specializes in offering the company's services to leading national and global financial firms.

Customer Challenges

  • Upgrade PC-based terminal emulators connected to the company's mainframe computer
  • Strengthen security in the systems-development environment
  • Streamline IT management and maintenance procedures

Solution

NTT Data increased IT security and reduced IT maintenance requirements by replacing PC-based terminals with Sun Ray 2FS virtual display clients. These Sun Ray clients are powered by Sun Fire X4100 M2 servers running the Solaris 10 Operating System and Sun Ray Server Software 3.1. Storage is provided by a Sun StorageTek 6140 array and Sun Fire X2100 M2 servers connect the new solution to the company's Fujitsu mainframe.

Business Results

  • Reduced the effort required to set up terminals by 90% by adopting Sun Ray technology
  • Cut IT maintenance time and costs and improved IT security with Sun Ray virtual display clients and Sun Ray Server Software
  • Increased the space available on employees' physical desktops

Story Details

As Japan's largest system integrator and a leading provider of IT services, NTT Data prides itself on maintaining well-managed information systems. In particular, the company's Financial Systems Business Unit supports major financial institutions that demand a high level of confidentiality, data integrity, and security. In 2004, the company received third-party certification for Information Security Management System Conformity (or ISMS Conformity Assessment), a Japanese security accreditation and certification program. ISMS Conformity Assessment requires companies to meet criteria published by the International Standards Organization (ISO/IEC 27001) for security polices, controls, and audits. However, NTT Data wanted to go beyond these requirements and implement even stronger IT security measures.

Specifically, in its systems-development environment - where financial customers' solutions are created and tested - NTT Data was using traditional PCs with terminal emulator cards to connect to the company's mainframe. Because these terminals could access and store confidential information, the company wanted to make sure they were properly protected. NTT Data determined that it should either deploy additional layers of hardware and software security for the PCs or replace the PCs with small-footprint clients.


" Initially, we were not enthusiastic about using a virtual desktop solution because we thought it would be slow. However, our preconceptions changed entirely as soon as we tried out the Sun Ray 2FS. We were impressed that it worked so efficiently. The Sun Ray solution has saved us time and money and provided us with the security assurance we needed in or organization. "
— Tadashi Omura, Divisional Manager, Financial Systems Business Unit, NTT Data

After reviewing proposals from three vendors, NTT Data chose to replace its PC terminals with Sun Ray 2FS virtual display clients. The decision was based on the device's fast performance, security-enhancing design, simple setup, and minimal maintenance requirements. NTT had tried out the devices in a demonstration at Sun's Customer Briefing Center in Tokyo, where Sun's latest products and technologies can be experienced firsthand. For security and data protection purposes, the virtual display clients don't have built-in hard disks, which means that there's no way to retrieve information from the devices if they are stolen. "With the Sun Ray 2FS, we finally achieved the level of terminal security we sought," says Tadashi Omura, divisional manager of NTT Data's Financial Systems Business Unit. "In a recent renewal audit of the ISMS Compliance Assessment, we received a comment of 'well done.' "

The Sun Ray 2FS is much smaller than a PC, which frees up desk space. Additionally, it is a low power device and is easier to maintain, which saves on IT time and costs. "For security purposes, we used to reformat our PC-based terminals every time they were assigned to a different employee," says Kazuki Yokoi, IT manager for NTT Data's Financial Systems Business Unit. "Now, there is no need for this step. Overall, we estimate that we've reduced the maintenance workload by at least 90%."

A total of nine Sun Fire X4100 M2 and two Sun Fire X2100 M2 servers support the Sun Ray environment, including primary and disaster-recovery functionality. Specifically, the Sun Ray devices are powered by Sun Fire X4100 M2 servers running the Solaris 10 Operating System and Sun Ray Server Software 3.1. On the back end, these servers are connected to other Sun Fire X4100 M2 servers running Windows Server 2003 that support the company's Windows network. This network is, in turn, connected to the company's Fujitsu mainframe via Sun Fire X2100 M2 servers running third-party TCPLink Enterprise Server software to support TCP/IP terminal emulation. Storage is provided by a Sun StorageTek 6140 array. The solution is backed by SunSpectrum Support. Sixty Sun Ray devices have been deployed, and by 2011, all remaining systems-development PC-based terminals will be replaced.

Based on the positive results seen so far, NTT Data expects to expand deployment soon to include environments beyond systems development and eventually to include other business units. Omura concludes, "This project began as a pilot within the Financial Systems Business Unit, but taking a medium- to long-term outlook, we plan to spread our success throughout the company."

 
 
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