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Customer Snapshot: Manufacturing

Wipro Nervewire

Improving Supply Chain Efficiency

Wipro Technologies is one of the largest global services providers, delivering technology-driven business solutions. In 2003 Wipro acquired NerveWire, a firm that has worked with the world’s largest firms to develop systems that synchronize operations with customers, suppliers, and business partners.

Business Issues

  • Improve operating efficiencies
  • Increase the visibility of demand and supply fluctuations
  • Decrease costs and improve profits to remain competitive

Solution

Wipro NerveWire helped clients build an integration framework and a collaborative environment using an infrastructure based on Sun Solaris and Oracle, i2, BEA, Entrust, and Java technologies.

Business Results

  • Offers proven scalability for building supply chain solutions
  • Enables rapid application development
  • Provides the highest levels of interoperability
  • Manufacturing client expects to save US$2 billion over 3 years

Products / Solutions

Success at a Glance

Wipro Nervewire's supplier collaboration solution improves efficiencies across the extended supply chain by connecting a manufacturing company to its trading partners, suppliers, contract manufacturers, and logistic service providers through online,real-time collaboration, information sharing, and e-business transactions. To maintain its market leadership, a manufacturing client wanted to improve the efficiency of its supply chain, tightening the integration between its global, regional, and local direct material suppliers. The goals were to ensure component availability by optimizing the visibility of supply and demand fluctuations, increase nimbleness when responding to changing market conditions, and decrease operating costs while improving profits. "The complexity of integrating many different e-business products to achieve a seamless portal environment was daunting," says Ken Hester, Senior Architect for Wipro Nervewire.

Wipro Nervewire worked with the firm to strategize, plan, architect, and build a customized solution using the Solaris Operating System. The solution improves operating efficiencies across the entire supply chain by helping the firm leverage the Internet to enable real-time collaboration between its suppliers, contract manufacturers, and product design partners. The Solaris platform provides an ideal base for the solution because it is a highly reliable, scalable, available, and manageable operating system. By minimizing planned and unplanned downtime, reducing administration errors, and simplifying troubleshooting, Solaris keeps mission-critical applications available, and ensures high-speed, reliable access to data. Based on a small, more stable kernel, Solaris delivers industry-leading load balancing across multiple processors. "All of these features clearly influence our decision to recommend Solaris to our clients," says Senior Architect Richard Herald. "Solaris is a good, solid operating system and it has the highest degree of third-party software interoperability. We have members on our team who have decades of experience with Solaris, so it lowers our overall project risk."

The Sun platform gave us the highest degree of vendor software interoperability,which was crucial to the rapid application development of this mission-critical system.
— Ken Hester, Senior Architect, Wipro Nervewire

The company's client expects to save US$2 billion over the next three years, through reduced inventory levels and leveraged procurement activities. The client is now able to efficiently coordinate $20 billion direct material spending by connecting employees, 250 direct material suppliers, ten contract manufacturers, and several logistic service providers in a collaborative environment. Real-time collaboration and response to supply-and-demand forecasting changes and reduced cycle times will ultimately decrease costs and increase the satisfaction of the client's customers.

  
 

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