SunSpectrum Support
A portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Service Plans
- Pick the Service Plan for your Sun Ultra 24 Workstation that
gives you the right level of hardware service coverage and operating system (OS) support.
- For integrated hardware and Solaris OS support, opt for a Sun System
Plan for the Solaris OS
- For integrated hardware and Windows OS support, opt for a Sun System
Plan for the Windows OS
- For enterprise-class Red Hat and SUSE Linux support, choose a Sun
Software Service Plan for the Linux OS and couple it with a Sun Hardware Service Plan for full coverage.
Managed Services
- Sun Managed Operations focuses on the predictive monitoring and
management of applications, infrastructure, networks, storage
and security systems. This predictive management approach provides you
with a structured set of operations management functions that deliver
24x365 maintenance, administration, tuning and optimization.
- The Sun System
Monitoring Package and the Sun Incident Response Package
provides a starting point for strategic IT planning and remote
monitoring of operating systems and Sun hardware that allow you to
align core IT competencies with critical business objectives.
- Interim
Operations Management is a short term (3-12 months) customized
service providing on-site management of your data center's IT
operations.
Warranties
The Sun Ultra 24 workstation comes with a warranty that entitles you to
onsite hardware repair on a next-business-day basis.
Get the details on your warranty for the Sun Ultra 24 Workstation and all of Sun's products.
Installation
Simplify your setup with installation services from Sun.
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Downloads
Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your hardware.
Sun Ultra 24 Workstation - ISV Certification
Sun maintains strategic relationships with key ISVs to ensure the Sun Ultra workstation family is certified on leading engineering applications. Current ISVs for the Sun Ultra 24 are listed below:
Documentation
Get product documentation for the Sun workstations in English and other languages.
Resources
Getting Started
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Online Support Center
Access self-solve resources, forums, and technical information for Sun Java Workstations and other Sun products using Sun's Online Support Center.
Contact Information
Contact Sun Support and Services for assistance—by telephone or online.
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