Support Services
SunSpectrum Support
Service Plans
- Pick the Service Plan for your Sun Ultra 25 Workstation that
gives you the right level of hardware service coverage and operating system (OS) support.
- For integrated hardware and Solaris OS support, opt for a Sun System
Plan for the Solaris OS
- For integrated hardware and Windows OS support, opt for a Sun System
Plan for the Windows OS
- For enterprise-class Red Hat and SUSE Linux support, choose a Sun
Software Service Plan for the Linux OS and couple it with a Sun Hardware Service Plan for full coverage.
Sun Managed Services
- Sun Managed Operations focuses on the predictive
monitoring and management of
applications, infrastructure, networks, storage and
security systems. This predictive management approach provides you
with a structured set of operations management functions that
deliver 24x365 maintenance, administration, tuning and optimization.
- The Sun System Monitoring
Package and the Sun Incident Response Package provides a starting
point for strategic IT planning and remote monitoring of operating
systems and Sun hardware that allow you to align core IT
competencies with critical business objectives.
- Interim
Operations Management is a short term (3-12 months) customized
service providing on-site management of your data center's IT
operations.
Warranties
Get the details on your warranty for the Ultra 25 Workstation and all of Sun's products.
Installation
Get your Sun Ultra 25 Workstation up and running smoothly with installation services from Sun.
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Downloads
Download software, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your hardware.
Documentation
Get product documentation for the Sun workstations in English and other languages.
Resources
Getting Started
The Getting Started Page will walk you through product documentation to set up the system or select one of the following links:
FAQ
Frequently asked questions on the Sun Ultra 25 Workstation.
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Online Support Center
Access self-solve resources, forums, and technical information for Sun Java Workstations and other Sun products using Sun's Online Support Center.
Contact Information
Contact Sun Support and Services for assistance -- by telephone or on-line.
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