Sun makes it simple to choose from our broad portfolio of road-tested consulting, support, management, and educational services, all designed to help you meet your business needs.
Support Services
SunSpectrum Support
Service Plans
Pick the Service Plan for your Sun Ultra 25 Workstation that
gives you the right level of hardware service coverage and operating system (OS) support.
For integrated hardware and Solaris OS support, opt for a Sun System
Plan for the Solaris OS
For integrated hardware and Windows OS support, opt for a Sun System
Plan for the Windows OS
For enterprise-class Red Hat and SUSE Linux support, choose a Sun
Software Service Plan for the Linux OS and couple it with a Sun Hardware Service Plan for full coverage.
Sun Managed Services
Sun Managed Operations focuses on the predictive
monitoring and management of
applications, infrastructure, networks, storage and
security systems. This predictive management approach provides you
with a structured set of operations management functions that
deliver 24x365 maintenance, administration, tuning and optimization.
The Sun System Monitoring
Package and the Sun Incident Response Package provides a starting
point for strategic IT planning and remote monitoring of operating
systems and Sun hardware that allow you to align core IT
competencies with critical business objectives.
Interim
Operations Management is a short term (3-12 months) customized
service providing on-site management of your data center's IT
operations.
