Sun Download Manager 2.0

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Installation and Start-Up

The release of Sun Download Manager 2.0 (SDM) marks the first full integration of SDM directly into the Sun Download Center (SDLC) download page, using Java Web Start technology. As long as you have a recent Java version installed (version 1.4.2_06 or later), you can download, install, and run SDM directly from the SDLC! Just go directly to the download page for the product you want, then follow the instructions for automatic installation. (For best performance, we highly recommend upgrading to the latest version of Java Runtime Environment before using SDM 2.0.)

After automatic installation, full usage instructions are available below, or within SDM, select "Help --> Online Help."

SDM 2.0 also remains available as a "stand-alone" program that you download, then install. Following are installation and start-up instructions for the stand-alone version.

Stand-Alone Version

First, download the Sun Download Manager (SDM). Be sure to download the correct version for your platform, then follow the corresponding installation instructions below.

Note: Commands you type are shown in quotes. Do not type the quotes, just the commands.

If you are installing SDM for the first time, you will be required to accept the software license agreement.

Solaris Operating System, SPARC

  • From a terminal window, change to the directory where you saved the installation file.
  • Make the file executable:
    "chmod ug+x sdm-2_0-solaris-sparc.sh"
  • Run the file:
    "sdm-2_0-solaris-sparc.sh"
  • Follow the on-screen steps to complete the installation.
    • If you chose to install the CDE front panel icon, you must restart the CDE Workspace Manager to see it. You'll also get an icon added to your home directory in the CDE file manager.
  • To start SDM, open a terminal window, go to the SDM directory, then run:
    "sdm.sh"

Solaris Operating System, x86

  • From a terminal window, change to the directory where you saved the installation file.
  • Make the file executable:
    "chmod ug+x sdm-2_0-solaris-i586.sh"
  • Run the file:
    "sdm-2_0-solaris-i586.sh"
  • Follow the on-screen steps to complete the installation.
    • If you chose to install the CDE front panel icon, you must restart the CDE Workspace Manager to see it. You'll also get an icon added to your home directory in the CDE file manager.
  • To start SDM, open a terminal window, go to the SDM directory, then run:
    "sdm.sh"

Windows

  • Run the file "sdm-2_0-windows-i586.exe" 
  • Follow the on-screen steps to complete the installation.
  • To start SDM:
    • Double-click the Sun Download Manager icon on your desktop, or
    • Select Sun Download Manager from Start--> Programs, or
    • Execute the file "sdm.jar" in the directory where SDM was installed.
Linux and Sun Java Desktop System
  • Go to the directory where you saved the installation file.
  • To check for an existing SDM install, run
    "rpm -q sdm"
  • If you have a previous version of SDM installed, uninstall it before proceeding:
    "rpm -e sdm"
  • To install, run:
    "rpm -i sdm-2_0-linux-i586.sh"
  • Start SDM by choosing Launch --> Applications --> Internet --> Sun Download Manager, or run:
    "sdm&"

All other Platforms, including Mac OS X and other Java Platforms

  • Go to the directory where you saved the installation file.
  • Unzip the file "sdm-2_0.zip". Extract the files to the directory of your choice.
  • You will have to make your own desktop icon if desired. (An icon is provided with the distribution; the filename is "sdm.ico".)
  • To start SDM, run the file "sdm.sh" (for most Unix variants) or "sdm.bat" depending on your platform.

Java Web Start Version

In addition to direct installation from the SDLC download page, the Java Web Start (JaWS) version of SDM 2.0 is also available from the "Get the Software" page.

  • On the "Get the Software" page, click on "Get the Java Web Start version of SDM!"
  • You may be asked to Open or Save the jnlp file that launches SDM. Select "Open".
    • If you only see an option to "Save," save the jnlp file to your desktop, then double-click it to continue.
  • For your security, SDM is a digitally signed application. If you see a Security Warning, click "Always" to accept the security certificate.
  • Accept the option to create a desktop icon to easily restart SDM in the future.
    • Note: This option is not available on all platforms.
  • Read and accept the SDM Software License Agreement.
  • Complete the Options screens to set your preferences.
  • Important: If you are connected through a proxy server, be sure to complete the Proxies tab.
To restart the JaWS version in the future, there are several options:
  • Use the desktop icon if available.
  • Restart using the Java Control Panel:
    • Open the control panel.
    • Select "Settings" on the General tab.
    • On the next screen, select "View Applications".
    • In the list of applications, click "Sun Download Manager 2.0 (web)"
    • Click "Launch Online".
  • Return to the "Get the Software" page and click on the "Get the Java Web Start version of SDM!"
  • The JaWS version will also start automatically when you use the "Download selected with Sun Download Manager" button on any SDLC download page.
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Using Sun Download Manager

Sun Download Manager (SDM) is specially designed to download large files from the Sun Download Center (SDLC), ensuring you get a complete and valid file on your first try! SDM also works with many other Sun and non-Sun sites, but there is no assurance it will work on sites other than the SDLC. Following are the instructions for using SDM with the SDLC.

Initial Start-Up & Options

The first time SDM runs, the Accept Software License and Options screens display automatically. Please set or review all of the following Options:

  • Options: Download Tab
    • Select Directory for Downloaded Files
      Select the directory where you would like all your downloaded files saved. 
      • Type in the full path to the directory in the box provided, or
      • Click the Browse button to select your directory.
    • Maximum Number of Retries
      If SDM detects a problem with your download or your Internet connection is dropped, it will automatically retry the download until it succeeds or reaches the retry limit. Use this option to set the number of times SDM retries the download before canceling. The maximum is 20.
    • Maximum Log File Size
      SDM activities are recorded in a log file stored in the same directory as the SDM program. Use this setting to limit the size of the log file to the number of KBytes specified. Once the limit is reached, no new data will be stored, so you may wish to clear the log file occasionally.
    • Overwrite Behavior
      This controls what happens when SDM tries to save a file with the same name as a file already in your downloads directory.
      •  "Overwrite existing file" erases the old file and saves the new file over it. 
      • "Rename existing file" keeps the older file and renames it with a "bak" extension (for example, "filename.zip.bak").
    • Unzip Behavior
      After completing the download of a "zip" file, SDM can unzip it automatically. The choices are:
      • "Unzip download zip archive and save *.zip file" -- automatically unzips the file and saves a copy of the original zip file.
      • "Do not unzip downloaded zip archives" -- turns off the automatic unzip feature.
      • "Unzip downloaded zip archive, then delete *.zip archive" -- automatically unzips the file and then deletes the original zip archive.
    • Remove partially downloaded file on disk after STOP
      If you check this box, any partially downloaded file will be deleted automatically if you click STOP during a download.
    • Start Downloading Automatically
      If checked, files will start downloading immediately when you start up SDM with files already in its file list or from the SDLC download page -- no need to click Start. (Note this works only upon start-up of SDM, not if it is already running and new files are added to the file list.)
    • Use automatic file verification when available (recommended)
      SDM uses a unique file verification system in conjunction with SDLC that automatically checksums file integrity as it downloads. We highly recommend enabling this feature to prevent corrupt file downloads. Do not uncheck this box unless you are experiencing difficulties with the automatic file verification process and wish to try your download without it.

  • Options: Proxies Tab
    • HTTP Settings
      If your Internet connection goes through a proxy server, check "Use a proxy server", and enter the proxy server address and port number.
    • FTP Settings
      If your Internet connection goes through a proxy server for FTP, check "Use a proxy server".
      • If your proxy server is the same for HTTP and FTP, just check the "Use HTTP Proxy" box.
      • If the proxy is different, enter the FTP proxy server address and port number.
    • Do not Use Proxy for Hosts
      Enter the addresses of sites you do not want to access via the proxy. This box can hold a list of sites, separated either by a space or a comma. You can also use "*" as a wild card in the host name.

  • Options: Authentication Tab
    • Use HTTP Proxy Authentication
      If you entered an HTTP proxy on the "Proxies" tab that requires username and password authentication, check the "Use HTTP Proxy Authentication" box. Next, click "Set HTTP Proxy Authentication" and enter username/password in the pop-up box.
    • Use FTP Proxy Authentication
      If you clicked "Use HTTP Proxy" for FTP on the "Proxies" tab, it will use the authentication specified by "Use HTTP Proxy Authentication". Otherwise, if you entered an FTP proxy on the "Proxies" tab that requires username and password authentication, check the "Use FTP Proxy Authentication" box. Next, click "Set FTP Proxy Authentication" and enter username/password in the pop-up box.
    • Hosts Authentication
      Add a list of authenticated hosts, so you don't need to enter the username/password every time you download from a specific site that requires authentication.
      • Add Host
        To add a host, click "Add Host" and complete the requested information in the pop-up box. The host will be added to the drop down list.
      • Edit Host
        Select the host you wish to edit from the drop down list, then click on "Edit Host". Note you can only change the username and password. 
      • Delete Host
        Select the host you wish to delete from the drop down list, then click "Delete Host".
      • Save logins & passwords for authenticated hosts on disk
        Check this box if you wish to save your authenticated hosts list. SDM saves the data for the next time you run it. If not checked, you will need to re-enter the authenticated hosts the next time you start up SDM. Please note it is more secure to not save to disk.

Hit the "OK" button when all Options are set.

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Downloading with SDM

You are now ready to take command of your downloads with SDM! In your web browser, go to the page containing the direct links to the download file(s). Load the links to download into the file list area of SDM (the large white area in the middle of the SDM window). There are several ways to load the file list:

  • On the Sun Download Center, just check the boxes next to the files you want, then click "Download Selected with Sun Download Manager." For more detailed instructions, see the full instructions for using the integrated SDM with SDLC. You can also add files using any of the following options.
  • Drag and Drop
    • Click and hold down the left mouse button on the desired download link, then drag the link to the Sun Download Manager.
    • Release the mouse button when the cursor is in the file list area. 
  • Copy and Paste
    • Right-click the direct link to the download file. A pop-up menu appears. Depending on your browser, select "Copy Shortcut" or "Copy Link Location".
    • Go back to SDM and paste in the link using any of these options:
      • Type Ctrl-V (press the "Control" key and the letter "V" at the same time), or
      • Select "Edit-->Paste" from the SDM Menu bar, or
      • Click "Add File", then paste the link directly into the box provided.
      • Use the "Paste" key on Solaris OS keyboards.
    • Repeat this process to add as many download links as desired.
  • Add Files
    • To type in a URL manually, click the "Add" button and enter the URL.

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Using the Buttons

The following buttons control the file list (or "queue"):

  • Add: Provides a pop-up box for entering the URL of a file to download. 
  • Remove: Click the file(s) to be removed, then click "Remove". (This removes files from the list only; any files downloaded successfully remain on your computer.)
    •  Note that every time SDM starts, it automatically removes successfully downloaded files from the list.
  • Retry: If you Stop, a download or a download fails for any reason, it remains in the file list but will not download the next time you click Start. To download a file in this state, click the file name, then click "Retry". SDM will try the download again the next time Start is clicked.
  • Reordering files: Files are downloaded from top to bottom in the list. To change the download order, click a file name to highlight it, then press Control+UpArrow to move the link up in the queue, or Control+DownArrow to move the link down in the queue.

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Using the Menu

  • File Menu
    • Options: Select this to change any of the Options that control SDM.
    • Log: This brings up the SDM Log which contains detailed information about SDM download transactions. This can help when trying to debug download issues. Remember to clear the log out from time to time to keep from reaching the Maximum Log File Size.
      • Click the "Clear" button at the bottom of the Log window to empty the contents.
      • Click the "Save" button to save a copy of the log file to disk.
      • Click the "Close" button to close the Log window, or click the "X" in the corner.
    • Exit: Closes SDM. If you exit while downloading, your download will be Stopped.
  • Edit Menu
    • Paste: Select to paste a copied URL for downloading into the SDM file list.
    • Add, Retry, and Remove do the same thing as the corresponding buttons.
  • Control Menu
  • Help
    • Online Help: Opens a new window containing this SDM Help file. Note that the Help file is downloaded on demand so may take a moment to load. Please refer to it often, as it always contains the latest information.
    • About: The About box shows the SDM version and Copyright Notices.
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See: System Requirements

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Uninstall

SDM is a 100% cross-platform Java application and therefore makes no changes to system files (such as registry values or non-SDM configuration files) when installed. Uninstallation directions are different for the stand-alone version and the JaWS version.

Uninstalling the Stand-Alone Version of SDM

Solaris Operating System

  • Go to the directory where SDM was installed and delete all the files.
  • Also delete the SDM property files in this directory:  ~/.SunDownloadManager/

Windows

  • An uninstall program is provided. From the SDM program group -- called "Sun Download Manager 2.0 (local)" -- run "Uninstall Sun Download Manager 2.0 (local)".
  • You can also uninstall by running the file "uninstal.exe" in the SDM directory.
  • Complete uninstallation by manually deleting the SDM property files in this directory:
    C:\Document and Settings\<your username>\.SunDownloadManager

Linux

  • Type the following at the command line:
    "rpm -e sdm"
  • Also delete the SDM property files in this directory:  ~/.SunDownloadManager/

All Other Platforms

  • Go to the directory where the SDM files were installed and delete all files.
  • Also delete the SDM property files in this directory:  ~/.SunDownloadManager/

Uninstalling the Java Web Start Version (including the version installed automatically on the SDLC download page)

The JaWS version should be removed through the Java Control Panel.

Windows
  • Open Java Control Panel as follows:  Start --> Settings --> Control Panel --> Java 
  • Under "Temporary Internet Files", click "Settings"
  • On the window that opens, click "View Applications"
  • In the applications list, click "Sun Download Manager 2.0 (web)"
  • Click "Remove Selected Application"
  • Close Java Control Panel
  • Complete uninstallation by manually deleting the SDM property files in this directory:
    C:\Document and Settings\<your username>\.SunDownloadManager
All Other Platforms

There are several ways to start and use Java Control Panel, depending on your installation and platform.
  • Open a terminal/command prompt window and type in "javaws" 
    - or -
  • Run <JRE Installation Directory>/jre/bin/javaws
    - or -
  • Use either the Program Files, or Launch --> Applications --> Internet menu
    • Pick "Java Web Start" from the menu
  • Once the Java Application Cache Viewer is displayed, select "Sun Download Manager" from the list.
  • Click 'Remove Selected Application' button.
  • Go to File --> Exit 
  • Complete uninstallation by deleting the SDM property files in this directory:  ~/.SunDownloadManager/
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Troubleshooting

General

  • Upgrade JRE: We highly recommend using the latest version of Java Runtime Environment (JRE) for optimal SDM performance and functionality. If you have difficulties with SDM, this fixes most issues. Visit java.com for the latest version.
  • Maximum Retry Errors: 
    • You must set the proxy server information correctly if connecting through a proxy server.
    • When downloading from Sun Download Center,you can only download the same file completely one time. If you try again, you will get the Maximum Retry Error. For more information, see the SDLC FAQ.
    • Error message in the SDM status column may be of the format: "Download failed. Maximum retries exceeded. See Help for more info. [1]". The numbers at the end vary from [1] to [4] and mean the following:
      • [1]: The maximum successive reconnections to a single URL have expired.
      • [2]: The maximum number of successive redirects to a new URL from a single URL has reached its limit. This protects SDM from hanging inside an error redirection loop due to a server failure.
      • [3]: This can be one of two issues. 
        • The server reports a "text/html" content type for a download that is expected to be non-html. This prevents SDM from downloading an "error.html" page instead of the actual download. 
        • You may have reached the maximum number of successful downloads allowed by the SDLC.
      • [4]: The maximum successive attempts at verification of a file have been reached.
  • Downloads Don't Work on Other Sites: SDM specifically supports the Sun Download Center and is not warranted to work with any other download sites, whether Sun's or any other company's. (However, it does work on many other sites, so feel free to give it a try!)
  • Download Fails with Status of "Download failed. Unable to verify": SDM uses small "verification property files" (VPFs) that may be downloaded automatically by SDM to provide real-time checksum verification of files as they download. If your download fails at the beginning (that is, no bytes are downloaded successfully) and you see the Status message, "Download failed. Unable to verify. See Help for more info.", it is possible there is an accidental mismatch between the VPF file and the file being downloaded. You can try the download again with Verification turned off -- SDM can be used successfully without VPFs. To turn off verification:
    • Select "File-->Options"
    • In the Options window, uncheck "Use automatic file verification when available (recommended)".
    • Click OK to close the Options window.
    • In the SDM main window, click the file name, then "Retry", then "Start" to try the download again without verification.
    • In general, it is much better to use verification when available. Please turn it back on after downloading the problematic file

Java Web Start (JaWS) and SDLC Integrated Versions Only

  • Use a 32 Bit Java Version and Browser
  • Security Certificate Warning Prevents Installation
    • This happens when running JRE versions 1.4.2_05 or earlier, due to a change in root certificates in later Java versions. Use a more recent version of Java or run the stand-alone version of SDM.
  • Files Checked to Download on SDLC Do Not Appear in SDM File List Automatically
    • After selecting files to download on SDLC and starting SDM by clicking "Download selected with Sun Download Manager", the checked files should be added to the SDM file list automatically. However, SDM may start up with an empty file list.
      • This issue should be resolved by installing the latest version of JRE.
      • Alternately, SDM will work fine in this state, you just have to add the files manually.
  • No Desktop Icon Created
    • During installation, you may not be offered the option to create a desktop icon, and none is created. This is a limitation of certain JRE versions in combination with certain operating systems.
      • Installing the latest version of JRE will often (but not always) resolve this.
      • You can create a desktop icon manually by opening the Java Control Panel or Java Web Start application. Once opened, locate and highlight the SDM application, then select "Create Shortcuts" from the Applications menu.
      • Use another option to restart the JaWS version of SDM.

Solaris Operating System

  • Solaris OS patches may be required before installing a newer version of Java Runtime Environment on an older Solaris OS version. For your convenience, the needed patches are available on SunSolve, bundled together as "Recommended Solaris Patch Clusters" for J2SE.

Windows

  • If you receive a Windows error that it does not know how to run a "jar" program or "jnlp" file, install the latest version of Java Runtime Environment.
  • If SDM will not run, you may have an incorrect Java classpath. This can happen when you upgrade from one version of Java to the next or if another program incorrectly modifies the classpath. To fix this, make sure the classpath points to the latest version of Java or change it to "." to point to the directory in which SDM is running.
    Here is an example of how to do this on Windows XP:
    1. Right-click on "My Computer"
    2. Choose Properties
    3. Click on the Advanced tab
    4. Click on the Environment Variables button at the bottom
    5. In the "System variables" window, click "CLASSPATH", then "Edit".
    6. Change the Variable value to "." (that is a single period, without the quotes).
    7. Click OK to close the windows.
    8. You may have to reboot for the change to take effect.

Mac OS X

  • If you have trouble starting SDM, try the following:
    • Launch the Terminal application
    • cd to the SDM directory
    • Type "sh sdm.sh", then hit the Enter or Return key.
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Known Issues

All Platforms

  • SDM does not support HTTPS downloads at this time, only HTTP or FTP.
  • Large File Support: SDM will download single files greater than 2 GB from Sun Download Center only. At this time, SDM does not support large file downloads on any other web site.
  • Important: Large files require extra system processing time at the end of the download. As a result, the SDM progress bar may show "100%" while the Status still says "Downloading data..." Be patient and do not close SDM. After a few minutes, the Status changes to "Downloaded", and the download is complete.
  • SDM does not work with SunSolve Online downloads.
  • The Pause and Resume buttons do not work for FTP.
  • Behind a proxy, FTP requiring authentication (i.e., username/password) may not work on all systems.
  • If you are behind a proxy and try an FTP download, SDM may not be able to capture the file size at the start of the download. The file size will be updated as the file downloads, and the progress bar will not work. The download should succeed however. 

All UNIX Platforms

  • SDM uses Java unzip routines which may not reset all file permissions correctly after unzipping. If you see this issue,  select File-->Options and set "Unzip Behavior" to "Do not unzip downloaded zip archives", then unzip files manually using a separate unzip program.

Solaris Operating System

  • On Solaris 10 with Java 5.0 update 7 or earlier, clicking the "Download Selected with Sun Download Manager" button a second time on the SDLC download page will not add the selected files. Solutions:
    • To add more files to SDM, use drag & drop or copy & paste instead. 
    • Upgrade to latest version of Java Runtime Environment

Windows

  • SDM does not work with the Windows utility, ZipMagic. You must disable or uninstall ZipMagic to use SDM.
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Customer Support

For further questions about SDM, please contact Customer Service using the SDLC Feedback Form.

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