Feature Story
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By Lisa DiCarlo May 29, 2007 -- Information technology managers tend to get put under the microscope when it comes to big technology purchases, and it's easy to see why. When you're spending millions on new systems, it's important to realize a return on that investment as soon as possible. Sun can help customers shorten the time to results and revenue—not to mention save money--by getting your systems ready for you in our own factories, with our own technical experts. The Sun Customer Ready Program is a portfolio of offerings that help make life easier for your entire IT team. The program configures, integrates, and tests Sun and third party products at the factory, before they're shipped, using quality certified procedures. Rather than spend weeks installing, configuring, and testing new gear, customers need only plug in and go. The program includes the following offerings:
Large companies know how complicated installing new systems can be, especially when it involves components from several different providers. Systems and components often get delivered on different days, each with their own manuals and each requiring testing and validation. Integration and configuration add to the mix. The process can easily take weeks, and the risk of errors runs high. Sun works with dozens of third-party providers to integrate and configure a customer's infrastructure at the factory, weeding out issues while customers focus on more mission-critical tasks. Get Up and Running Sooner
The Sun Customer Ready program can accelerate the time to deployment by up to 90 percent and reduce installation problems by up to 80 percent. Saudi Telecom Company is a case in point. The largest telco in the Middle East worked with Sun on a massive IT consolidation project. Read the full story. Customer-Defined Configurations
According to Bjorn Andersson, director of Integrated Systems, the majority of customers work with Sun to implement systems based on their specific needs. "In my experience, customers who try our Customer Ready program tend to stay with it and leverage the program into other areas of their business," says Andersson. Paramount Pictures is one example. The studio needed to eliminate further delays in the production of its animated film Barnyard and looked to Sun Customer Ready program to help speed the process. Read the full story. Lower Total Cost of Ownership
By letting Sun's experts handle early-life operation, customers get their systems up and running much faster and more reliably. On top of that, customers save money in service costs because their systems are configured and installed correctly—the first time. That means fewer compatibility problems, no more missing parts or component delays. The upshot? Less downtime and fewer service calls to vendors. Sun also eases the burden of dealing with multiple vendors for components. Sun handles procurement and integration of third party components, saving customers the hassle of pricing negotiations. Turnkey Technology
Information technology managers are routinely asked to do more with less, even while more is demanded of them. Leveraging Sun's expertise to design, validate, configure, test and integrate technology infrastructure is an easy way for companies to minimize risk and get a faster return on their IT investments. Learn more about Sun Customer Ready Program. Freelance writer Lisa DiCarlo is the former Technology Editor at Forbes.com. |
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