Usage Fees Program

When a customer needs to keep equipment longer than the standard and or extended return period they may request Usage Fees to avoid non returns billing. If the customer keeps residuals longer than the standard and or extended return period without requesting Usage Fees the customer will be invoiced for the non returns billing amount.

Procedure for Participating in Usage Fees

1. End User contacts his/her Sun Sales Representative to request participation in the Usage Fees Program.


2. The Sun Sales Representative:
• Requests Area Finance approval
• Arrives at usage fee amount


3. If the usage fee participation is approved by Area Finance, a confirmation e-mail will be sent to the Sun Sales Representative for customer notification. The Sun Sale Rep will then work with the customer to:
• Sign off on the Usage Fees Customer Agreement Letter
• Obtain a purchase order


4. The Sun Sales Rep will forward the documentation from steps 2 and 3 to the RMA Team, (rma_team@sun.com) for processing.
   • In advance monthly € RFBX-USAGE-FEE-MON
   • In advance quarterly € RFBX-USAGE-FEE-QTR
   • Customer request to pay NRB in lieu of residuals-RFBX-REVER-UA

1. End User / Reseller contacts his/her Sun Sales Representative or CDP to request participation in the Usage Fees Program. (End User may need to contact their reseller to determine the Sun Sales Representative)


2. See steps 2-4 above.