Sun Message ID: FMD-8000-0W

FMD-8000-0W

Solaris Fault Manager Received Unexpected Event

Type

Defect

Severity

Minor

Description

The Solaris Fault Manager received an event from a component to which no automated diagnosis software is currently subscribed.

Automated Response

Error reports from the component will be logged for examination by a Sun Service technician.

Impact

Automated diagnosis and response for these events will not occur.

Suggested Action for System Administrator

Run pkgchk -n SUNWfmd to ensure that fault management software is installed properly. If the fault management software is properly installed, also refer to the NOTE at the end of the Details section below before contacting Sun for support.

Details

FMD-8000-0W The Fault Manager receives error reports from numerous sub-systems and arranges for the appropriate fault diagnosis and automated responses.

The Message ID: FMD-8000-0W indicates that the Fault Manager received an error report it did not expect. This can indicate a mismatch in the versions of various software components, a misconfiguration of the system, automated diagnosis software may not have been loaded or be currently available, or a defect in the software.

For SPARC based systems running Solaris 10, the kernel patch 127111 and Solaris FMA patch 119578 are particularly critical and should be examined. Ensure that any dependencies documented in the patch README files are noted and addressed.

For x64 based systems running Solaris 10, the kernel patch 127112 and Solaris FMA patches 118344 and 125370 are particularly critical and should be examined. Ensure that any dependencies documented in the patch README files are noted and addressed.

The recommended actions for the system administrator are:

1.) Run pkgchk -n SUNWfmd to confirm that there are no errors, ensuring that the fault management software is installed properly.

2.) Ensure the latest firmware/patches are installed on the system.

3.) Check the NOTE below for issues that may be particular to your platform.

4.) If the failure persists, error telemetry will have to be examined by your Authorized Service Provider.

NOTE

Information applicable to the 'Sun SPARC Enterprise M4000/M5000/M8000/M9000' platforms
can be found in Troubleshooting Doc #217751

For 'Sun Fire T1000, Sun Fire T2000, Netra T2000, Sun SPARC Enterprise T5120,and T5220' systems, please make sure that the software and firmware patch levels are as follows:

1.) Solaris 5.10: kernel patch 127111-08 or higher

2.) Solaris 5.10: FMA Patch 119578-30 or higher

3.) System firmware:

T5120 and T5220 firmware patch 127580-05 or higher

T2000 firmware patch 127576-03 or higher

Netra T20000 firmware patch 127578-03 or higher

T1000 firmware patch 127577-03 or higher

Also Note - On some system platforms there could be additional information that may disclose a hardware fault, see the following:

On Sun SPARC Enterprise Mx000 systems, please check the output of "showstatus" and "fmdump" from the xscfu for possible hardware faults.

On Sun Fire 12K, 15K, 20K and E25K systems, please check the output of "showlogs -E -p e list 3" from the main system controller for information about possible hardware faults.

On Sun Fire 3800, 48x0, 6800, v1280, E2900, E4900, E6900 and Netra 1280/1290 systems, please check the output of "showlogs -v" from the main system controller for information about possible hardware faults.

For more information, contact Sun Support.