Original Equipment Manufacturers

OEM Program Overview

As the pioneer of Java technology and the visionary force and architect of open network computing, we offer the innovative technology, professional services, and a broad product range you need to rapidly develop, deploy, and deliver new, differentiated solutions.

Some of the advantages include:

Long-term Partnership and Commitments
Sun has a stake in OEMs being successful. Sun has partnered with OEMs to produce state-of-the-art products for numerous industries (Telecommunications, Medical Imaging, Photo Processing, etc.). Sun deploys resources to support the four phases of the customer OEM projects (Development, Testing, Deployment, Maintenance).

A Successful Project
Many OEM projects have requirements that are not met by Sun's standard hardware and software offerings. In many instances, Sun can offer technical integration of Sun's SPARC, X64, Storage and Solaris based products. Sun can work with OEMs to develop a Sun based system architecture that addresses specific needs of a project. The Sun offerings include overall system architecture, high availability implementations and other technical activities to assist in the implementation an OEM project. This includes requirements review, architecture/design, implementation, test and operational transition. The customer can utilize this support to reduce their time to market.

Sun is a Technology Innovator
OEMs are constantly looking for advantages over their competition. They must constantly be looking at new technologies to maintain a competitive advantage. OEMs need a vendor that is able to create and drive technologies. Sun offers a leadership portfolio of technology innovations that have been proven in the industry. Sun's flagship technology innovations include leading scalable and chip multi-threading (CMT) SPARC servers, high performance X64 Servers, Open Storage technology, high performance operating environment (Solaris), industry defacto standard distributed file system (ZFS) and the Internet standard development platform (Java).

OEM Product Support Group
Sun's Product Groups build standard, commercially available products. In addition, the OEM Product Support Group provides specific support for two levels of product: those designed for highly regulated markets and those aimed at more standard, commercial environments. This support provides for extended product life cycles, product change management, early access to equipment, engineering support and partnerweb access.

Required Long-term Support Services
Sun provides a range of standard services products to meet the needs of the OEM. Sun offers standard hardware and software coverage for development and deployment environments. . Sun understands that OEM customers will have their own set of service requirements. Sun will work with the OEM's customer call centers to provide back-end global coverage. Depending on geographic location and the service level retained, Sun can provide 7x24 on-site, depot repair, and/or call center support as needed.