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OEM Product Support

»   Program Overview
OEM Product Support
»   OEM Platforms
»   OEM Product Change Management
»   Extended Availability Program
»   OEM PartnerWeb
»   Communications and Marketing Support Tools
»   Ordering and Purchasing Sun Products
 

Sun's Product Groups build standard, commercially available products. The OEM Group adds and manages OEM Product Support. Two Levels of OEM Product Support are available: for highly regulated markets and to support more standard product and market needs.

OEM Product Support Overview
OEM Product Support
Sun's Product Groups build standard, commercially available products. The OEM Group adds and manages OEM Product Support. Two Levels of OEM Product Support are available: for highly regulated markets and to support more standard product and market needs.
        
OEM Engineering
OEM Engineering provides the detailed engineering and technical support to ensure our OEM customers succeed in developing their solutions based on technology purchased or licensed from Sun.
        
OEM Roadmap Visibility
To better support your product lifecycle planning, registered OEM partners receive timely, detailed and accurate information about planned product introductions and changes.
OEM Partners receive advanced communication of hardware and software product changes affecting form, fit, and function.
All Sun OEM products are guaranteed for minimum product lifecycles, plus supported by the Extended Availability Program (EAP).
        
Early Developer Access Program (EDA)
The EDA Program enables a small number of key OEM partners to influence Sun product development and accelerate their own time to market by receiving access to pre-released product, including prototype units, engineering support, design specifications and other technical documentation, supporting a faster times-to-market.
        
OEM Products Loaners Program
This program enables OEM partners access to loaner equipment to facilitate their product development activities.
        
OEM Program Management
To further serve its OEM Partners, Sun handles lifecycle requests outside its standard commitments with program and process management.
Additional OEM Resources
OEM PartnerWeb is a one-stop, online web service providing 7x24 access to aggregated information and tools specific to our OEMs.
Sun provides OEM Partners an ongoing flow of accurate and timely information about Sun's products and services.
Sun is pleased to be able to offer our OEM partners a variety of ways to purchase our products.
        
OEM Products
Sun OEM partners have access to full range of proven Sun systems. OEM PartnerWeb offers a full, easy-to-follow list of all OEM products, including support level and product change notifications.
Sun offers our OEM partners an enhanced set of services, plus an expanded global sales engagement and delivery model.
 
 
 
 

 
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