Support Services
SunSpectrum Support: A portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your complex computing environment.
Pick the Service Plan: for your Netra 240 Server that gives you the right level of hardware service coverage and operating system (OS) support:
Installation
Get your Netra 240 Server up and running smoothly with installation services from Sun.
Sun Managed Operations Services
Sun Managed Operations provides comprehensive IT operations monitoring and management solutions that include change management, incident management, performance reporting and inventory management services designed to meet your critical business objectives. This predictive management approach provides you with a structured set of ITIL-based operations management functions to help you maximize application and system availability across your distributed, heterogeneous infrastructure.
Sun Interim Operations Management is a short term (3-12 months) customized service providing on-site management of your data center's IT operations. This service helps enable you to achieve optimal results with new Sun technology and solutions in the shortest period of time possible.
Warranties
Get the details on your warranty for the Netra 240 Server and all of Sun's products.
Additional Services
If you're running your Sun Fire x64 server-based compute grid on Sun's N1 Grid Engine, opt for a Sun Software Service Plan to optimally tune and maintain your grid rack.
Downloads
Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your hardware.
|
Resources
Getting Started
Resources for getting started, preparing, and setting up your new Netra 240 Server.
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
FAQ
Get product documentation for the Netra 240 Server in English and other languages.
Documentation
Frequently asked questions on the Netra 240 Server.
Online Support Center
Contact Sun Support and Services for assistance--by telephone or online.
Maintenance
Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your Netra 240 Server.
System Upgrades
Take advantage of Sun's upgrade and trade-in programs for x64-based systems.
Solaris OS Support
Identifies hardware and software applications that is compatible with the Solaris Operating System.
|
