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Overview
1.

Q. 

What is the Sun Service Optimized Data Center program (SODC program)?

 
 

A. 

The Sun Optimized Data Center program is a new program that starts with building a comprehensive roadmap on how the customer gets from where they are today to the highly efficient and flexible service delivery data center.

When it comes to Data Center Effectiveness, Sun and Sun Partners can help you get there! This is the message to our customers.

Historically, helping the data center improve was based in selling and delivering individual point products and services. This approach was effective to a point but was lacking in an investment/benefit analysis as part the overall picture of overall service management.

Sun and Sun partners have engaged in building and delivering the complete solution set. A complete actionable roadmap with specific detailed deliverables will enable you to get there! All of the individual investments in process improvements, technology and training are seen by the customer and Sun as part of an overall effective plan. Where the data center is on the investment/benefit curve is key to understanding if you are spending to little or to much. The roadmap is the execution plan to get to you there based upon your business definition of optimization as measured against a proven known best practices model.

 

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2.

Q. 

What customers will benefit from the Sun Service Optimized Data Center program?

 
 

A. 

All Data Centers can gain benefit from the program. This is not a one size fits all solution but a measured plan based upon your business needs and goals driving the specific data center optimization plan.

 

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3.

Q. 

Does this program work only with Sun products and technologies?

 
 

A. 

This program is totally vendor neutral and can help all organizations realize modular, incremental benefits, in a short time period.

 

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4.

Q. 

How does this work with Sun partners?

 
 

A. 

Completely partner engaged and teamed. Sun's focus is on the roadmap for the data center. Our partners focus on business application and new business services including business process re-engineering. There is a strong history of Sun partner teaming in the data center space to build the best solutions for the customer. This is a major strength of Sun in comparison to the competition.

 

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5.

Q. 

What types of skills are required to deliver the Sun Service Optimized Data Center program?

 
 

A. 

The Sun team engages with the customers data center management to build the roadmap. For a typical engagement, Sun will staff a Senior Architect, a technical Engineer and a technical writer.

 

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6.

Q. 

Why Sun?

 
 

A. 

  • Sun brings a planning process and architecture to help customer's optimize their IT environments through choice, innovation, and value.
  • We integrate tactical solutions into a strategy that brings quantifiable benefits to the enterprise. In addition, ROI can be determined at each step along the way.
  • Sun has over 20 years of the technology and standards to deliver on the key steps to get there: N1 SPS, ITIL, Grid, Java software, Solaris 10 Operating System, containers, and more.
  • Sun starts with an understanding of what an optimized data center is and then builds the specific requirements needed to meet the customer's needs.
  • Sun is a leader in industry standards and uses these standards to build IT solutions which offer competitive business advantages.
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    7.

    Q. 

    Can a customer buy the whole program at once, or is it only available in parts? Is it available today? Is multi-year progress required, or can a customer get to the end-game in less time?

     
     

    A. 

    The customer could buy the whole program, but in reality, Sun could estimate a budgetary forecast for the entire solutions, and the customer could set aside budget for the whole roadmap, and implement in components, as they realize returns on investment at every step, and be able to revisit the budget throughout. Sun can help with modular components that are short engagements to help the customer realize benefits in a short time period.

     

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