Date: 26-Nov-2009   URL: www.sun.com/products/networking/ethernet/10gigethernet/support.xml

Sun Multithreaded 10 GbE (Gigabit Ethernet) Networking Cards

Support & Services

Sun makes it simple to choose from our broad portfolio of road-tested consulting, support, management, and educational services, all designed to help you meet your business needs.


Sun System Service Plans

In cases when a Sun Multithreaded 10GbE Networking Card is added to a Sun server covered by the Sun Spectrum Support Agreement, the Card will automatically assume the contract coverage of the Sun server. To learn more about System Service Plans for the Solaris OS, contact your Sun Sales Representative or Sun Authorized Reseller, or refer to this web site.


User Guides and Other Technical Specifications

Warranty

The one year manufacturer's warranty includes phone support during the regular business hours with an 8 hour call-back response, and a return to Sun product exchange.


Software Download

Note: In the case the BIOS reports insufficient memory related errors with Sun Multithreaded 10 Gigabit Ethernet Controller cards (X1027A-z and X1028A-z), update the card's firmware. The firmware can be downloaded here.

 
 
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