How do I find a specific spare for my system?
If you are looking for a spare for an x-option, use the X-Options to Spares Converter to determine which spare part numbers to order. Otherwise, go to the Sun System Handbook and search for spare parts by system or to the Sun Store at www.sun.com/store.
How do I find a part number for a spare?
See the answer to question 1 above.
What kind of warranty does the spare part come with?
All spare parts come with a one-year manufacturer's warranty.
Where can I go for a spares quote?
Online you can use the Sun Store (US) at www.sun.com/store or Sun Catalogue (International) at www.sun-catalogue.com or via the sales website atwww.sun.com/sales/.
You may also call your local sales office at 1-888-516-9362 (US &
Canada). For international, find a local sales office at www.sun.com/sales/wwsales.jsp.
How do I purchase spares?
You can order online in the US at: www.sun.com/store.
You may also call your local sales office at 1-888-516-9362 (US & Canada). For international, find a local sales office at www.sun.com/sales/wwsales.jsp.
Where can I purchase spares for an EOL'd system?
Depending on the age of the system, spares could be available for many
years after a system has EOL'd. Check to see if the part number you are
looking for (see items 3 & 4 above to determine the correct spare
part number for your system) is available by searching the Spares Parts
List at http://www.sun.com/spares/partslisting/blades/index.html.
Are there instructions for installing spare parts?
Qualified technical personnel should replace hardware parts. All product documentation is available at docs.sun.com/ You can also use the Sun System Handbook at sunsolve.Sun.COM/handbook_pub/ if you need any other pertinent information about products, including specifications.
