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Before:
In traditional IT architectures, business process activities, applications, and data are locked in independent, often-incompatible "silos." Users have to navigate separate networks, applications, and databases to conduct the chain of activities that complete a business process. Independent silos absorb an inordinate amount of IT budget and staff time to maintain.
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After:
A Services-Oriented Architecture (SOA) delivers the data needed for business process activities as an integrated service. Users no longer have to log into multiple systems, search for relevant data, and integrate the results manually. The information appears as a single application, delivered on a single screen, all with a single login.
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