Service-Oriented Architecture (SOA)

At a Glance

In a rapidly changing and ever-increasing competitive market, service providers are faced with keeping up with changing technology while delivering new, compelling services to attract and retain customers.

With a service-oriented architecture (SOA) approach, service providers can create a flexible software infrastructure that facilitates the development of rich new offerings to address new market segments, increase revenue, and improve customer satisfaction and retention.

Sun's software, services, and partner offerings provide the SOA approach for creating and delivering new next-generation, revenue-generating services, and for integrating disparate systems and reusing existing applications to streamline IT processes and improve customer service.

Key Benefits

• Increase business agility to address rapidly changing business and technology requirements in a highly competitive market
• Faster time to market for delivering new, compelling services to attract and retain customers and reduce churn
• Reduce costs by integrating disparate operations and systems resulting from industry consolidation and convergence

Data Sheets

• NGOSS in Action: Using SOA Tools to Simplify Implementation
• OSS/J Integration Hubs
• Customer Data Integration for Service Providers
• Sun's Open Service Delivery Framework
• Subscriber Data Management
• Project Destination: Rapid and Cost-Effective Service Creation

Whitepapers

• Agile Service Assembly with Sun Java CAPS
• Changing Trends in Operation and Business Support

Media

From Challenge to Opportunity: Customer Data Integration
Sun experts discuss the challenges of customer data integration in the telecommunications industry and Sun's approach for gaining a single customer view.