Sun Modular Datacenter Suite of Services FAQs

Sun Modular Datacenter S20 - Support Bigtop
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General Questions


Q:
What's new?
A:
Sun proudly introduces the Sun Modular Datacenter D20. The Sun MD D20 complements the existing Sun MD S20 by offering customers more choice. The D20 has three racks (out of seven) with a usable depth of 1150 mm to support more "business critical" enterprise equipment and applications. The S20 has eight racks with a usable depth of 781 mm which is ideal for high density applications such as HPC and Web 2.0 deployments.

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Q:
What customers would benefit most from Sun Modular Datacenter?
A:
The Sun MD is appropriate for customers who are out of datacenter space and need to add capacity rapidly; as well as those who want to deploy their IT infrastructure anywhere worldwide — or be able to redeploy to new locations as requirements change.

Since it's introduction, the Sun MD has literally take the world by storm. For example, because it is certified for safety and fire suppression in over 50 countries, the Sun MD has been very popular in emerging markets who have explosive growth in IT requirements and can't wait for traditional solutions and infrastructure. Universities and medical research centers who have limited real-estate and are struggling with massive increases in high performance computing requirements and student and patient record digitization are deploying the Sun MD because it offers a rapidly deployable, eco-friendly solution to their IT needs in a small footprint.

Sun Modular Datacenter is an ideal choice for customers looking to add high-density compute capacity, such as blade servers or high performance computing configurations. Sun MD enables customers to add capacity incrementally in the exact amount they need instead of having to invest in a larger, fixed datacenter. Furthermore, Sun MD offers over 40% lower cooling costs compared to a typical datacenter using existing infrastructure, which will appeal to customers looking to reduce energy costs and related CO2 emissions.

The many unique design features in Sun Modular Datacenter — including ability to pack racks tighter than possible in a traditional datacenter, shock absorption for easy transport, and integrating and centralizing state-of-the-art cooling, networking and power distribution — optimize energy, space and performance efficiency. The result is instant-on expansion and deployment opportunities for customers to achieve maximum time savings and operational flexibility.

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Q:
What payload (servers, storage, and network equipment) is compatible with Sun Modular Datacenter? Does this include 3rd party equipment?
A:
Sun Modular Datacenter is configured with seven (D20) or eight (S20) industry standard 19 in.(48.26 cm) racks, where one rack is used for network equipment, control gear and a dehumidifier required to operate the system and the remaining racks are intended for payload (e.g., servers, storage, software).

Any Sun or compatible 3rd party hardware that fits into an industry standard 19 in. (48.26cm) rack, has a depth less than 30 3/4 in. (78.1 cm) for the S20 and 45 1/2 in. (115cm) for the D20, has front-to-back cooling, and supports common networking and power gear, can be installed into a Sun Modular Datacenter.

Systems built into their own racks are not compatible.

A compatibility list is posted at: http://www.sun.com/products/sunmd/s20/supported_hardware.jsp

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Q:
What do customers get when they purchase a Sun Modular Datacenter?
A:
Customers will get the following with each Sun MD:
  • Insulated, structurally reinforced 20' x 8' (6.06m x 2.44m) shipping container
  • Integrated fire detection and suppression system
  • Internal cooling system with heat exchangers, fans, and plumbing
  • Internal power infrastructure with exterior power connector receptacles (Choice of either low voltage North American/Japan power kit or high voltage International power kit)
  • Power distribution units, interior lighting, and dehumidifier
  • 12.5 kW per rack standard
  • 19 in. (48.26 cm) racks with cable management system and rack sliding tool
  • Control infrastructure including internal sensor monitoring, and air filters
  • Internal management server
  • Two external network connection panels, one for each side of Sun MD, (choice of RJ-45; LC fiber (single or multimode); or bulk cable pass through)
  • Sun MD Installation Service
  • One year, limited warranty.

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Q:
What is the price of Sun Modular Datacenter?
A:
The list price is $559,000 (U.S.) for the standard configuration of a Sun MD. The standard configuration supports 100 kW (12.5 kW per rack) and includes choices of external network connections (Ethernet or fiber); low voltage (US and Japan) or high voltage (International) power configuration; and localized fire suppression system. This price also includes a standard, one-year warranty and basic installation service.

Please contact asksunmd@sun.com for more information.

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Q:
Can customers lease Sun Modular Datacenter?
A:
Yes. Through Sun Microsystems Global Financial Services, qualified customers can lease Sun MD, payload, and up to 25% of non-hardware costs resulting in a single monthly lease payment. Terms range from 12 to 60 months, in geographies where available, potentially enabling transactions to qualify for "off balance sheet" treatment on shorter implementations and "capital lease" treatment on longer-term implementations. Standard end-of-lease options are available, allowing customers flexibility to renew, return or buyout this equipment.

For more information on leasing and financing through SMGFS, contact your local Sun SMGFS Sales Manager or email the regional Sun Microsystems Global Financial Services leads at:

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Q:
Besides Sun Modular Datacenter (and payload) itself, what else does the customer need to be up and running?
A:
Customers will need an external power source, chilled water, network connectivity, and a flat surface. Customers may also have need an environmentally controlled shelter or service vestibule to enable support services during periods of inclement weather, temperature, or humidity.

The size of the power equipment and water chiller is variable depending on the power consumed and heat generated by the payload installed in Sun MD. Sun Services can provide a turn-key solution based on customer conditions; or if customers deploy themselves, they should consult with power and HVAC specialists to ensure proper sizing.

For more technical specifications and requirements, see: http://www.sun.com/products/sunmd/s20/specifications.jsp.

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Q:
Can customers locate Sun Modular Datacenter outdoors as well as in-doors?
A:
Yes. Sun MD has been tested to NEMA 3R standard for weather resistance and IP 44 certified for particulates and moisture. The supported ambient temperature range for deployment is between -20 degrees F to 130 degrees F (-28 degrees C to 55 degrees C) up to 100% humidity. Sun MD may require an environmentally controlled shelter or service vestibule to service during periods of inclement weather, temperature, or humidity.

For more information, see: http://www.sun.com/products/sunmd/s20/specifications.jsp.

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Q:
How does the cost of a Sun Modular Datacenter compare with a build-out of a traditional datacenter?
A:
As each customer and country will have different costs, Sun has done internal benchmarking to compare the costs of deploying a Sun Modular Datacenter vs. constructing new datacenter capacity. In general, for a specific capacity (e.g. 100kW), Sun Modular Datacenter is approximately 15% less expensive than a datacenter build-out.

When time is the deciding factor, Sun Modular Datacenter is an order of magnitude faster to deploy and is therefore far more efficient and cost effective than a traditional build-out.

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Q:
Can Sun provide the entire solution including infrastructure?
A:
Sun Services simplifies deployment and management by offering an entire turn-key solution — from payload architecture and design, to factory installation and testing; site preparation; Sun MD installation; and system management of Sun MD, systems and applications.

Customers can also deploy elements of the solution themselves and work with Sun and qualified infrastructure solution providers to provide specific services as required. For more information on Sun Services for Sun Modular Datacenter, see http://www.sun.com/products/sunmd/s20/support.jsp

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Q:
Can Sun architect, install, and test Sun and 3rd party payload into Sun Modular Datacenter before it reaches the customer site?
A:
Yes! The Sun Customer Ready program will architect, install and integrate, and test Sun as well as 3rd party payload into Sun Modular Datacenter in a controlled environment at Sun's factory.

The advantages to using the Sun Customer Ready program vs. installing payload on site is that it helps speed "time to usability". Furthermore, the Sun Customer Ready program reduces risk by testing all components before shipment so that customers receive a fully integrated and tested system ready for operation.

For more information, please see: http://www.sun.com/customerready/

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Q:
Why is Sun MD white in some photos and black in others?
A:
Black is the standard 'branding' color for Sun MD — which previewed as Project Blackbox. We've determined white is a more effective color for reducing the external solar heat load. Therefore, white is the default color on the actual product. However, customers can choose alternatives if they wish.

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Q:
Where can I find additional product information?
A:

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