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Sun Modular Datacenter S20

Support

Support & Services Infrastructure Providers

Support

Sun Services delivers the expertise to build, support and transform your Sun Modular Datacenter (Sun MD) to IT infrastructure that delivers the highest levels of performance. With our global delivery organization, Sun can architect and factory-build the Sun MD with racks compatible with configured systems, install on site in as little as two days and then support the IT infrastructure and environmental systems with lights out management, saving you costs associated with a conventional datacenter build-out and on-site IT administration.

Support Services

The Sun Modular Datacenter Suite of Services

The Sun Modular Datacenter Suite of Services simplifies the deployment and management of the Sun MD. The installation, support and managed services offerings for the payload, i.e. the servers, storage and software, come from our existing portfolio. Sun can do it all or whatever portion you choose.

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Warranty

Each Sun Modular Datacenter comes complete with a one year, limited warranty, independent of payload. Get more details on the warranty for the Sun MD and all of Sun's products.

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Maintenance

It make sense to purchase a support contract for the Sun MD site, it is called an Enterprise Service Plan. It provides a comprehensive and customized level of service for your new datacenter.

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Resources

Frequently Asked Questions (FAQs)

Documentation

Discussion Forums

Other Product-specific Resources

Training

The Sun MD Essentials training course covers the basics: installation, configuration, maintenance and troubleshooting. For customers with special requirements, a customized training plan can be developed.

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Sun Customer Ready Systems Program

Accelerate your Sun MD deployment with the Sun Customer Ready (CRS) program. The CRS team will conduct full design validation, cabling, integration, and testing of Sun and third-party components and software in the Sun MD at the Sun factory. This will help ensure that the entire solution arrives at the customer site ready for deployment.