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Support
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Support
Sun Services delivers the expertise to build, support, and transform your Sun Modular Datacenter (MD). With our global delivery organization, we can architect and build the Sun MD with racks that are compatible with your configured systems, and install it on your site in as little as two days. We also offer support for your IT infrastructure and environmental systems with lights out management, which can save you money compared to conventional datacenter installations.
Support Services
The Sun Modular Datacenter Suite of Services
Simplify the deployment and management of the Sun MD. The installation, support, and managed services offerings for the payload, i.e., the servers, storage and software, come from our existing portfolio. Sun can do it all, or whatever portion you choose.
Warranty
Each Sun Modular Datacenter comes complete with a one-year, limited warranty, independent of payload. Get more details on the warranty for the Sun MD and all of Sun's products.
Maintenance
It makes sense to purchase a support contract for the Sun MD site, called an Enterprise Service Plan. It provides a comprehensive and customized level of service for your new datacenter.
Sun Customer Ready Systems Program
Accelerate your Sun MD deployment with the Sun Customer Ready (CRS) program. The CRS team will conduct full design validation, cabling, integration, and testing of Sun and third-party components and software in the Sun MD at the Sun factory. This will help ensure that the entire solution arrives at the customer site ready for deployment.
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Video
UC Berkeley: Sun Modular Datacenter
Installation.
Watch and learn about the University of California at Berkeley's installation of the Sun Modular Datacenter. Get an insight into the site assessment and preparation work and why UCB chose Sun.
Resources
Frequently Asked Questions (FAQs)
Documentation
Discussion Forums
Other Product-specific Resources
Training
The Sun MD Essentials training course covers the basics: installation, configuration, maintenance, and troubleshooting. For customers with special requirements, a customized training plan can be developed.
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