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e-Waste Product Return Form

Return Instructions

Product must be Sun-branded.
Please complete the form as thoroughly as you can.
Once the form is submitted, a representative will contact you within two business days to arrange for your product return.
For consumers in the US: After submitting the form, a Sun representative will provide the consumer with information as to how to ship the following devices: monitors, workstations, keyboards and mice at Sun's expense.

Indicates a required field

Pick up location and contact person:

First name

Last name

Company

Phone

Address

State / Province

Postal Code

Country

Return Details

Product Description

Multiple return items will be addressed upon form completion with a Sun eWaste Returns Representative.

Serial Number

Sun Manufacturing Part Number

Original Purchase Retailer

Original Purchase Country

Original Purchase Date

Are you an OEM Customer

Yes No

If yes, what is the Sales Rep

Collections Details

Enter the following details in order to properly plan for the collection of your product(s) at your facility. If the category is not applicable (N/A) to your site, please specify by typing N/A in the field provided.

Vehicle Restrictions

Parking Restrictions

Equipment Location
within Building

Security Restrictions

Opening Hours

Earliest Date of Collection

Handling Equipment
(If Required)

Additional Packaging Requirements

Other Information

Return Originating in India

Yes No

If Yes, is it Debonded?

Yes No

Weights and Dimensions Details

Enter the expected number of pallets if you have facilities to palletise equipment.

Expected Pallets

Indicate the expected number of boxes you require us to collect.

Expected Boxes

Enter, as close as is practical, the expected combined weight of the items for collection.

Expected Weight (KG)

To the extent known, please identify the location of dangerous substances in the product(s) to be picked-up.

Location(s) of Dangerous Substances

Your Privacy

Sun Microsystems, Inc. respects your desire for privacy. Personal information collected from this form will not be shared with organizations external to Sun without your consent, except to process data on Sun's behalf in connection with this transaction. We will use your personal information for communications regarding your contact request.

Sun, as a global company, may transfer your personal information to countries which may not provide an adequate level of protection. Sun, however, is committed to providing a suitable & consistent level of protection for your personal information regardless of the country in which it resides.

If you agree with the above processing of your personal information, please complete and submit this form.

If you have any questions please refer to the Sun Privacy Policy or contact us at privacy@sun.com.

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