Support Services
The Sun Blade Modular Systems come with a 3-year next business day hardware warranty. Upgrading to Same Business Day (SBD) or 7x24 is economical due to chassis-based service pricing where one price covers the cost of all components within the chassis. It's the same price, whether you buy one server module or ten, and whatever mix of I/O modules, memory and disk you select. If you add more modules later, they're covered under the existing chassis contract for the duration of that contract.
Sun offers industry-leading support for industry-standard operating systems:
Integrated hardware and Solaris OS (or OpenSolaris OS) support service coverage as a single-price, complete-system approach.
Gives you a flexible, cost-efficient choice of four service levels, available for Windows, Linux, and many more operating systems.
A feature of warranty and SunSpectrum support that provides auto-case generation when specific hardware faults occur, enabling faster problem resolution while reducing the number of phone calls needed and overall phone time required.
Installation
Get your Sun server up and running smoothly with installation services, available at the chassis level. This service can be purchased at the time of the server sale.
Managed Services
With Sun Managed Services, you choose the infrastructure components you'd like Sun to manage, always giving you choice, flexibility, control, and the ability to adapt as your business grows or changes.
Training
Get your training directly from the source of the technology you're using. Sun's quality offerings help you increase productivity, reduce the risk of system failure, and increase employee job satisfaction.
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Professional Services
Sun's Virtualization Expertise
Sun's virtualization solutions span the entire datacenter as a combination of servers, software, storage, and services that can help:
- Reduce IT costs by as much as $2M/year
- Achieve 99.99 percent availability
- Improve utilization by 80 percent
- Simplify infrastructure management
Eco-friendly Services
Sun Eco Services Suite provides a complete portfolio of eco-related services:
- Establish a baseline for existing conditions
- Identify areas of improvement
- Provide plans for optimizing energy usage, cooling and general environmental conditions
High Performance Computing
Sun offers an array of HPC Services geared to help you architect, deploy, support, and manage your High Performance Computing (HPC) environments for faster time to deployment with reduced risk:
Sun i-Runbook Service
The Sun i-Runbook service is a centralized knowledge base that provides you with the information you need to manage your datacenter. Sun's preferred practice advice can be accessed within seconds via a simple Web interface.
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