Logical Domains (LDoms)

Support & Services

Sun makes it simple to choose from our broad portfolio of road-tested consulting, support, management, and educational services, all designed to help you meet your business needs.


Solaris 10 Binary Application Guarantee Program

The Solaris 10 Binary Application Guarantee Program has been extended to include LDoms (Logical Domains), Sun's virtualization technology for technology for Sun Chip Multithreading (CMT) servers. Customers and developers can confidently deploy on LDoms their ISV and third party apps that are currently qualified for Solaris 10 without going through requalification.



Support Services

Extended & Upgraded Warranty Coverage

Customers can extend and upgrade their product warranty coverage with our SunSpectrum Support Services. Through these support offerings, Sun delivers proven expertise and consistent responsive quality service to help you achieve high availability within your IT infrastructure.

SunSpectrum Support
Choose Sun Spectrum Support—a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.

Pick the Service Plan for your server that gives you the right level of hardware service coverage and operating system (OS) support.
For integrated hardware and Solaris OS support, opt for a Sun System Plan for the Solaris OS

Managed Services

Sun Managed Operations focuses on the predictive monitoring and management of applications, infrastructure, networks, storage and security systems. This predictive management approach provides you with a structured set of operations management functions that deliver 24x365 maintenance, administration, tuning and optimization.
The Sun System Monitoring Package and the Sun Incident Response Package provides a starting point for strategic IT planning and remote monitoring of operating systems and Sun hardware that allow you to align core IT competencies with critical business objectives.
Interim Operations Management is a short term (3-12 months) customized service providing on-site management of your data center's IT operations.

Installation
Get your server up and running smoothly with installation services from Sun.

Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support your Sun servers.

Additional Services
Access information on innovative Sun services to help you reduce costs and complexity, maintain competitive advantage, and grow your business.

Sun Customer Ready Program

Ask how the Sun Customer Ready program can deliver custom-configured, racked systems to your data center.


Sun's Lifecycle Services for Consolidation and Virtualization

Sun Consolidation Workshop: two-day collaborative working sessions designed to better understand the current state of your architectural efforts and identify actionable next steps aligned with your business goals.

Sun Consolidation Justification Review Service: a 10 to 14 day engagement that provides an in-depth justification and total cost of ownership (TCO) analysis.

Sun Consolidation Architecture Service: a 8 to 14 week engagement designed to articulate the architecture & configuration plan for consolidation & virtualization be it across your enterprise or specific to your Web or Business infrastructures.

Sun Consolidation Implementation Service: as part of Solution Implementation Service, Sun consultants work with your business and IT teams to deploy your new consolidated and virtualized architecture.


Optimized Open Source Applications and Tools

CMT Optimized Open Source Software Stack (Cool Stack) is a collection of the most common Open Source software applications, pre-optimized for UltraSPARC systems, designed to deliver great out of the box performance and reliability.

Cool Tools is a collection of compilers, utilities and application designed to work together to support the stages of porting, building, tuning, and debugging an application.


Application Tuning Tips

These configuration notes provide additional information about setting up some of the most popular applications that run on the Sun Fire CoolThreads servers.


Resources

BigAdmin
The BigAdmin LDoms (Logical Domains) hub is a resource for System Administrators to get information pertaining to the LDoms technology in Solaris.

Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.

Documentation

Get LDoms documentation for your Sun servers.
Get product documentation for the Sun servers in English and other languages.

Downloads
Download software, firmware, utilities additional drivers, and ISO images of CD-ROMs that ship with your hardware.

Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.

Contact Information
Contact Sun Support and Services for assistance—by telephone or online.