Sun SPARC Enterprise T1000 Server

Support Services

Sun System Pack

The Sun SPARC Enterprise T1000 server is available as a Sun System Pack, which combines the server with the right services as one offering, enabling customers to yield the most value from their IT assets. Sun System Packs offer significant value advantages over traditional warranty plans by delivering higher value services, such as better service coverage, automatic OS updates and training credits, which enable customers to accelerate performance from day one. The predictable, transparent pricing for Sun System Packs is less than purchasing the server and services individually, and in some cases it costs less than the basic warranty.

View all products that are available as a Sun System Pack.

SunSpectrum Support

If you opt out of a Sun System Pack, choose Sun Spectrum Support - a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.

• Pick the Service Plan for your Sun SPARC Enterprise T1000 server that gives you the right level of hardware service coverage and operating system (OS) support.
• For integrated hardware and Solaris OS support, opt for a Sun System Plan for the Solaris OS

Solaris 10 Evaluation Service

The Solaris 10 Evaluation Service will help you understand the benefits of running Solaris 10, explore upgrade options, and then interactively demonstrate the technical tools for migrating one application that currently runs on an older version of Solaris. This offering is a solid first step in making the decision to adopt Solaris 10.

Managed Services

• Sun Managed Operations focuses on the predictive monitoring and management of applications, infrastructure, networks, storage and security systems. This predictive management approach provides you with a structured set of operations management functions that deliver 24x365 maintenance, administration, tuning and optimization.
• The Sun System Monitoring Package and the Sun Incident Response Package provides a starting point for strategic IT planning and remote monitoring of operating systems and Sun hardware that allow you to align core IT competencies with critical business objectives.
• Interim Operations Management is a short term (3-12 months) customized service providing on-site management of your data center's IT operations.

Installation

Get your Sun SPARC Enterprise T1000 server up and running smoothly with installation services from Sun.

Training

Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the Sun CoolThreads servers.

• Sun Fire T1000 Server Administration: WEB-5354
• SunFire Tx00 Basic Tuning: SA-410
• Security Courseware
• Solaris 10 OS training and certification
• IT Organization Design Solution

Warranty

Get the details on your warranty for the Sun SPARC Enterprise T1000 Server and all of Sun's products.

Additional Services

Access information on innovative Sun services to help you reduce costs and complexity, maintain competitive advantage, and grow your business.

Resources

Sun System Handbook

The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.

Online Support Center

Access self-solve resources, forums, and technical information for Sun Java Workstations and other Sun products using Sun's Online Support Center

Contact Information

Contact Sun Support and Services for assistance—by telephone or online.

What's New - Solaris 8 Containers and Solaris 9 Containers Software

The Solaris 8 Containers or Solaris 9 Containers software and services accelerate the migration of application environments currently using Solaris 8 or Solaris 9 to new systems running Solaris 10. These new tools allow you to capture the entire environment of the Solaris 8 or Solaris 9 source system and then transfer this environment to the target Solaris 10 system without application modification or emulation. Solaris 8 and Solaris 9 Containers software is available as free download.

Downloads

Download software, firmware, utilities additional drivers, and ISO images of CD-ROMs that ship with your hardware.

• Solaris Operating System
• All Downloads

Tech Tip Videos

• Try & Buy Overview: Low | High
• Performance Overview: Low | High
• Throughput testing: Low | High
• Floating Point Testing: Low | High
• Testing I/O and RAID: Low | High
• Java Platform Tuning: Low | High
• Open Source Recompile: Low | High
• Consolidation and Close: Low | High

Technical Help:

Optimized Open Source Applications and Tools

CoolThreads Optimized Open Source Software Stack (Cool Stack) is a collection of the most common Open Source software applications, pre-optimized for UltraSPARC systems, designed to deliver great out of the box performance and reliability.

Cool Tools is a collection of compilers, utilities and application designed to work together to support the stages of porting, building, tuning, and debugging an application.

Application Tuning Tips

These configuration notes provide additional information about setting up some of the most popular applications that run on the Sun Fire CoolThreads servers.

• More information

Sun Customer Ready Program

Ask how Sun's Sun's Customer Ready Program can deliver custom-configured, racked systems to your data center.

Maintenance

Sun Spare Parts

Get the latest top-quality, factory-tested replacement parts for your server.

Running Linux

Multiple Linux distributions have been certified to run on the Sun SPARC Enterprise T1000 and Sun SPARC Enterprise T2000 Servers with CoolThreads technology. All software support is provided by their respective communities.