Support Services
Sun System Pack
The Sun SPARC Enterprise T2000 server is available as a Sun System Pack, which combines the server with the right services as one offering, enabling customers to yield the most value from their IT assets. Sun System Packs offer significant value advantages over traditional warranty plans by delivering higher value services, such as better service coverage, automatic OS updates and training credits, which enable customers to accelerate performance from day one. The predictable, transparent pricing for Sun System Packs is less than purchasing the server and services individually, and in some cases it costs less than the basic warranty.
View all products that are available as a Sun System Pack.
SunSpectrum Support
If you opt out of a Sun System Pack, choose Sun Spectrum Support
- a portfolio of Service Plans for systems,
storage,
and software that focuses on delivering proven expertise, and
responsive, consistent service quality, in order to achieve high
availability in your IT infrastructure.
- Pick the Service Plan for your Sun SPARC Enterprise T2000 that
gives you the right level of hardware service coverage and operating system (OS) support.
- For integrated hardware and Solaris OS support, opt for a Sun System
Plan for the Solaris OS
Solaris 10 Evaluation Service
The Solaris 10 Evaluation Service
will help you understand the benefits of running Solaris 10, explore
upgrade options, and then interactively demonstrate the technical tools for
migrating one application that currently runs on an older version of Solaris.
This offering is a solid first step in making the decision to adopt Solaris 10.
Managed Services
- Sun Managed Operations focuses on the predictive monitoring and
management of applications, infrastructure, networks, storage
and security systems. This predictive management approach provides you
with a structured set of operations management functions that deliver
24x365 maintenance, administration, tuning and optimization.
- The Sun System
Monitoring Package and the Sun Incident Response Package
provides a starting point for strategic IT planning and remote
monitoring of operating systems and Sun hardware that allow you to
align core IT competencies with critical business objectives.
- Interim
Operations Management is a short term (3-12 months) customized
service providing on-site management of your data center's IT
operations.
Installation
Get your Sun Fire Throughput server up and running smoothly with installation services from Sun.
Training
Sharpen your skills with training options directly from the source.
Take advantage of the courses now available to support the Sun CoolThreads servers.
Warranty
Get the details on your warranty for the Sun SPARC Enterprise T2000 Server and all of Sun's products.
Additional Services
Access information on innovative Sun services to help you reduce costs and complexity, maintain competitive advantage, and grow your business.
