Support Services
Extended & Upgraded Warranty Coverage
Customers can extend and upgrade their product warranty coverage with our SunSpectrum Support Services. Through these support offerings, Sun delivers proven expertise and consistent responsive quality service to help you achieve high availability within your IT infrastructure. Learn more about how you can extend and upgrade your warranty coverage with SunSpectrum Support Services, or contact your Sun Sales Representative.
Make the best move to Solaris 10. Solaris 10 OS Upgrade Service offers a rapid transition to Solaris 10 OS by providing a new bootable version, configured to coexist with earlier Solaris 7, 8 and 9 platforms. With Solaris 10 OS, a customer's environment will be well-positioned to adopt new and enhanced features of the Solaris 10 OS.
- Sun Managed Operations focuses on the predictive monitoring and
management of applications, infrastructure, networks, storage
and security systems. This predictive management approach provides you
with a structured set of operations management functions that deliver
24x365 maintenance, administration, tuning and optimization.
- The Sun System
Monitoring Package and the Sun Incident Response Package
provides a starting point for strategic IT planning and remote
monitoring of operating systems and Sun hardware that allow you to
align core IT competencies with critical business objectives.
- Interim
Operations Management is a short term (3-12 months) customized
service providing on-site management of your data center's IT
operations.
Installation
Get your Sun Fire Throughput server up and running smoothly with installation services from Sun.
Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the Sun Fire CoolThreads servers.
Additional Services
Access information on innovative Sun services to help you reduce costs and complexity, maintain competitive advantage, and grow your business.
Resources
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Online Support Center
Access self-solve resources, forums, and technical information for Sun Fire T1000 and T2000 Servers and other Sun products using Sun's Online Support Center
Contact Information
Contact Sun Support and Services for assistance—by telephone or online.
System Management Tools
Learn about how to manage and monitor your Sun Coolthreads system.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page
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Downloads
Download the latest software, firmware, and utilities for your hardware.
Documentation
Get product documentation for the Sun Fire T1000 Server.
Tech Tip Videos
Technical Help:
Optimized Open Source Applications and Tools
CoolThreads Optimized Open Source Software Stack (Cool Stack) is a collection of the most common Open Source software applications, pre-optimized for UltraSPARC systems, designed to deliver great out of the box performance and reliability.
Cool Tools is a collection of compilers, utilities and application designed to work together to support the stages of porting, building, tuning, and debugging an application.
Application Tuning Tips
These configuration notes provide additional information about setting up some of the most popular applications that run on the Sun Fire CoolThreads servers.
FAQs
An extensive list of FAQs covering hardware, Solaris, networking, disk I/O and application tuning.
Sun Customer Ready Systems Program
Ask how Sun's CRS Program can deliver custom-configured, racked systems to your data center.
Maintenance
Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your server.
Running Linux
Multiple Linux distributions have been certified to run on the Sun Fire T1000 and Sun Fire T2000 Servers with CoolThreads technology. All software support is provided by their respective communities.
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