Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your server that gives you the right level of support.
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
Consolidation and Virtualization Expertise
Sun's consolidation and virtualization solutions span the entire datacenter and are a combination of servers, software, storage, and services that can help reduce IT costs by as much as $2M/year, achieve 99.99 percent availability, improve utilization by 80 percent and simplify infrastructure management.
Eco-friendly Services
Sun Eco Services Suite provides a complete portfolio of eco-related services designed to establish a baseline for existing conditions, identify areas of improvement and provide plans for optimizing energy usage, cooling and general environmental conditions. Sun Eco Services offer a technical evaluation of datacenter energy usage, cooling capacity, air distribution and other environmental factors that can impact both operational costs and reliable service.
Solaris 10 OS Adoption and Migration
Sun can help you safely migrate to a new IT infrastructure or upgrade to Solaris 10 from older versions of Solaris while staying focused on your critical business. Sun consultants carefully analyze your business objectives, and project objectives and possible constraints, as well as help you demonstrate the value of the migration.
Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the CoolThreads servers.
Additional Services
Access information on innovative Sun services to help you reduce costs and complexity, maintain competitive advantage, and grow your business.
Optimized Open Source Applications and Tools
CoolThreads Optimized Open Source Software Stack (Cool Stack) is a collection of the most common Open Source software applications, pre-optimised for UltraSPARC systems, designed to deliver great out of the box performance and reliability.
Cool Tools is a collection of compilers, utilities and application designed to work together to support the stages of porting, building, tuning, and debugging an application.
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Downloads
Download the latest software, firmware, and utilities for your hardware.
Documentation
Get product documentation for the Sun SPARC Enterprise T5220 Server.
Sun Customer Ready Systems Program
Ask how Sun's CRS Program can deliver custom-configured, racked systems to your data center.
Maintenance
Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your server.
Application Tuning Tips
These configuration notes provide additional information about setting up some of the most popular applications that run on the CoolThreads servers.
Resources
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Contact Information
Contact Sun Support and Services for assistance—by telephone or online.
System Management Tools
Learn about how to manage and monitor your Sun CMT system.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
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