Support Services
Extended & Upgraded Warranty Coverage
Customers can extend and upgrade their product warranty coverage with our SunSpectrum Support Services. Through these support offerings, Sun delivers proven expertise and consistent responsive quality service to help you achieve high availability within your IT infrastructure. Learn more about how you can extend and upgrade your warranty coverage with SunSpectrum Support Services, or contact your Sun Sales Representative.
SunSpectrum Support
If you opt out of a Sun System Pack, choose Sun Spectrum Support
- a portfolio of Service Plans for systems,
storage,
and software that focuses on delivering proven expertise, and
responsive, consistent service quality, in order to achieve high
availability in your IT infrastructure.
- Pick the Service Plan for your Sun SPARC Enterprise T5240 Server that gives you the right level of hardware service coverage and operating system (OS) support.
- For integrated hardware and Solaris OS support, opt for a Sun System
Plan for the Solaris OS
- If you need OS support only, purchase a Solaris 10 subscription, which entitles you to the latest Solaris Updates, Solaris Named Releases, Software Updates, and other Sun support.
Consolidation and Virtualization Expertise
Sun's virtualization and consolidation solutions are helping hundreds of customers simplify their disconnected and disparate IT environments – and in turn, achieve greater economies of scale while reducing the ecological impact. By virtualizing and consolidating to the Sun platform, customers have reduced their IT costs by as much as $2M/year, achieved 99.99+% availability, and more than doubled their application performance.
Eco-friendly Services
Sun Eco Services Suite provides a complete portfolio of eco-related services designed to establish a baseline for existing conditions, identify areas of improvement and provide plans for optimizing energy usage, cooling and general environmental conditions. Sun Eco Services offer a technical evaluation of datacenter energy usage, cooling capacity, air distribution and other environmental factors that can impact both operational costs and reliable service.
Solaris 10 OS Adoption
Sun can help you upgrade to Solaris 10 while staying focused on your critical business. Sun consultants carefully analyze your business objectives, and project objectives and possible constraints, as well as help you demonstrate the value of the upgrade.
Installation
Get your Sun SPARC Enterprise server up and running smoothly with installation services from Sun.
Additional Services
Access information on innovative Sun services to help you reduce costs and complexity, maintain competitive advantage, and grow your business.
Maintenance
Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your server.
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Downloads
Download the latest software, firmware, and utilities for your hardware.
Documentation
Get product documentation for the Sun SPARC Enterprise T5240 Server.
Resources
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Online Support Center
Access self-solve resources, forums, and technical information for the Sun SPARC Enterprise T5240 and other Sun products using Sun's Online Support Center
Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the CoolThreads servers.
Optimized Open Source Applications and Tools
CoolThreads Optimized Open Source Software Stack (Cool Stack) is a collection of the most common Open Source software applications, pre-optimised for UltraSPARC systems, designed to deliver great out of the box performance and reliability.
Cool Tools is a collection of compilers, utilities and application designed to work together to support the stages of porting, building, tuning, and debugging an application.
System Management Tools
Learn about how to manage and monitor your Sun CMT system.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
Application Tuning Tips
These configuration notes provide additional information about setting up some of the most popular applications that run on the CoolThreads servers.
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