Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of service plans for systems, storage, software and the enterprise that focuses on delivering proven expertise and responsive, consistent service quality, to help you achieve high availability within your IT infrastructure. When you choose SunSpectrum Support, you get more than the typical service relationship. With one overarching support agreement, Sun provides you with virtually everything you need: integrated hardware and operating system support for your systems; hardware and firmware support for your data storage; operating system-specific coverage; and options for your production system software.
Installation
Sun Enterprise Installation Service provides you with the installation assistance and expertise required to achieve a smooth and successful start-up for a Sun system environment to ensure that your systems are running at an optimal level right from the start. With your Sun Customer Ready Infinite Archive System, installation is streamlined because most components come pre-racked. Additional installation service may be required for Sun StorageTek SL500 Modular Library Systems.
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Contact Information
Contact Sun Support and Services for assistance.
Professional Services
Installation and Implementation Services
For your Infinite Archive System, Sun offers
implementation services to help expedite the availability and data readiness of your new storage technology for a rapid ROI.
Data Migration Services
Sun's data migration services can not only help you move data between storage systems, but also assess, plan, and execute a migration project. Sun can provide the data management experience and expertise to help you overcome the obstacles typically associated with data migrations, such as time, cost, application downtime, and loss of productivity.
Sun Managed Services
Sun Managed Services offer long or short term, heterogeneous, remote monitoring and management for all components of your IT infrastructure, from the application layer through the network. Delivered in a flexible 'selective sourcing' model, Sun keeps you in control of your environment by taking on as much or a little as you define.
Training
Sharpen your skills with training options directly from the source. Take advantage of these courses now:
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