Support Services
SunSpectrum Support
A portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Service Plans
- Pick the Service Plan for your Sun Fire X2100 M2 server that
gives you the right level of hardware service coverage and operating system (OS) support.
- For integrated hardware and Solaris OS support, opt for a Sun System
Plan for the Solaris OS
- For integrated hardware and Windows OS support, opt for a Sun System
Plan for the Windows OS
- For enterprise-class Red Hat and SUSE Linux support, choose a Sun
Software Service Plan for the Linux OS and couple it with a Sun Hardware Service Plan for full coverage.
Sun Managed Services
- Sun Managed Operations focuses on the predictive monitoring and
management of applications, infrastructure, networks, storage
and security systems. This predictive management approach provides you
with a structured set of operations management functions that deliver
24x365 maintenance, administration, tuning and optimization.
- The Sun System
Monitoring Package and the Sun Incident Response Package
provides a starting point for strategic IT planning and remote
monitoring of operating systems and Sun hardware that allow you to
align core IT competencies with critical business objectives.
- Interim
Operations Management is a short term (3-12 months) customized
service providing on-site management of your data center's IT
operations.
Warranties
Get the details on your warranty for the Sun Fire X2100 M2 server and all of Sun's products.
Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the Sun Fire X2100 M2 server:
Installation
Get your Sun Fire X2100 M2 server up and running smoothly with installation services from Sun.
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Downloads
Download software, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your hardware.
Documentation
Get product documentation for the Sun Fire X2100 M2 server in English and other languages.
Resources
Getting Started
System Management Tools
Learn about how to manage and monitor your Sun x64 system using the Service Processor and other Sun Management tools.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Contact Information
Contact Sun Support and Services for assistance--by telephone or online.
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