Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your server that gives you the right level of support.
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Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
Sun Learning Services
Sun offers thousands of courses and numerous certifications that can help you make the most of a Sun SPARC Enterprise M3000 Server deployment. Sun organizes its Learning Services into role-based Learning Paths, which are group curricula based on IT roles and responsibilities. Sun Learning Services include traditional classroom instruction, self-paced or instructor-led Web training, CD-ROM courses, and more.
Sun Managed Services
With Sun Managed Services, you choose the components of your infrastructure you would like Sun to manage. We take it from there, building and administering solutions that tightly align IT with your business strategy. It's a hands-on approach, but one that always leaves you choice, flexibility, control, and the ability to adapt as your business grows or changes.
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Sun Professional Services
Sun also offers numerous Professional Services that can complement the deployment of a Sun SPARC Enterprise M3000 Server.
Sun EIS ensures your systems are running optimally right from the start. That translates to a rapid return on investment, faster time-to-production, and higher ongoing service levels.
Sun's virtualization and consolidation solutions are helping hundreds of customers simplify their disconnected and disparate IT environments, and in turn, achieve greater economies of scale while reducing the ecological impact. By virtualizing and consolidating with Sun, customers have reduced IT costs by as much as $2 million a year, achieved 99.99+% availability, and more than doubled application performance.
With the Eco Services Suite, Sun evaluates datacenter energy usage, cooling capacity, air distribution, and other environmental factors that can impact operational costs and reliability. Sun's three-stage approach analyzes existing conditions, identifies areas for improvement, and provides plans for optimizing energy usage, cooling, and general environmental conditions.
Sun HPC Services
Sun helps customers build, deploy, support, and manage High Performance Computing (HPC) environments for faster time to production with reduced risk. Sun HPC Services include:
Migration can be daunting, but it can also be a necessary step for improving business and IT efficiencies. That's why Sun Migration Services always put business needs first. Sun Migration Services include:
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