Sun Netra X4200 M2 Server

Sun Netra Server - Support

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Support & Services

Sun Netra customers have special needs for tough, reliable equipment that runs without complaint in environments that would rattle, shock, fry, or freeze normal servers. Sun Global Customer Services has a full range of architecture and implementation services created specifically for Netra customers. Start here to optimize and maximize your Sun Netra X4200 M2 server's duty cycle.


Support Services

SunSpectrum Support

A portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.

Sun Service Plans1

  • Pick the Service Plan for your Sun Netra X4200 M2 that gives you the right level of hardware service coverage and operating system (OS) support.
  • For integrated hardware and Solaris OS support, opt for a Sun System Plan for the Solaris OS

Managed Services

  • Sun Managed Operations focuses on the predictive monitoring and management of applications, infrastructure, networks, storage and security systems. This predictive management approach provides you with a structured set of operations management functions that deliver 24x365 maintenance, administration, tuning and optimization.
  • The Sun System Monitoring Package and the Sun Incident Response Package provides a starting point for strategic IT planning and remote monitoring of operating systems and Sun hardware that allow you to align core IT competencies with critical business objectives.
  • Interim Operations Management is a short term (3-12 months) customized service providing on-site management of your data center's IT operations.


Resources

Sun System Handbook

The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.

Documentation

Get product documentation for the Sun Netra X4200 M2 server in English and other languages.

Online Support Center

Access self-solve resources, forums, and technical information for Sun Netra X4200 M2 server and other Sun products using Sun's Online Support Center.

Contact Information

Contact Sun Support and Services for assistance--by telephone or online.


Downloads

Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your hardware.

Maintenance

Sun Spare Parts

Get the latest top-quality, factory-tested replacement parts for your Sun Netra X4200 M2 server.

System Upgrades

Take advantage of Sun's upgrade and trade-in programs for Netra systems.


Solaris OS Support

Identifies hardware and software applications that are compatible with the Solaris Operating System.


[1] Windows and Linux support to be available in May.