Services for End-users
Installation
Ensure a risk-free and successful deployment by taking advantage of onsite installation, testing, and set-up by a Sun Professional Services engineer or trained, certified Sun partner (Free installation during business hours included with the Sun Fire X4950 Streaming Server).
Sun Customer Ready program
Reduce deployment time by up 90% and post-deployment issues by up to 80% by having your Sun products and systems integrated and configured to your exact specification before they're shipped. Since your system arrives ready for implementation, you can get up and running quickly and your team can stay focused on business.
Sun Software Service Plan
Prevent problems before they occur and maximize your software investment by ensuring you'll get prompt support when you need it. With a Sun Software Service Plan, you receive online and phone support directly from experienced support engineers so you can get answers faster and resolve problems quicker.
SunSpectrum Service Plan
Ensure high availability and minimal downtime of your Sun Streaming System and let your IT staff remain focused on critical projects. With a SunSpectrum Service Plan, you can opt for support on the same business day, 24/7 support with a 4-hour response time or 24/7 support with a 2-hour response time.
Maintenance
Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your Sun Streaming System.
System Upgrades
Take advantage of Sun's upgrade and trade-in programs.
Solaris OS Support
Find hardware and software applications that are compatible with the Solaris Operating System.
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Resources
Getting Started
Resources for getting started, preparing, and setting up your new Sun Datacenter Switch 3x24.
Sun System Handbook
The Sun System Handbook gives you the latest support information for the Sun Datacenter Switch 3x24 and other Sun system products, including part numbers and specifications.
Downloads
Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your hardware.
Documentation
Get product documentation Sun Streaming System in English and other languages.
Online Support Center
Contact Sun Support and Services for assistance–by telephone or online.
Training
Sun offers courses and certification programs in the following areas to help end-user customers and OEM partners maximize the Sun Streaming System's flexible architecture:
- Developing Java applications for television
- Extending the open platform—server side
- System administration and integration
- Business models for advanced services
Both OEM partners and end-user customers can earn education credits equal to 2% of contract value for up to 50K per year by taking advantage of workshops and training courses available through Sun Learning Services.
Please review the course catalog for more information.
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