World-class Heterogeneous Support
Whether you’re running the Solaris OS or Windows OS, Sun’s support services offer you world-class heterogeneous support. With this single price for integrated hardware and OS support, you will be able to choose from four levels of service to best match your business needs, from basic to mission-critical support.
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans that helps boost system availability, create IT efficiencies, reduce budgetary risk, squeeze more value from IT assets, and eliminate separate operating system (OS) licensing/subscription costs. The total-system approach provided by a Sun System Service Plan remains the best option if you are running the Solaris or Windows OS on your Sun Fire X2200 M2 server.
Sun System Service Plans for Solaris OS
Enjoy the value and ease of fully-integrated hardware and Solaris OS support, for one price per system per year, as well as resources for proactive system management so you can keep your environment—and your business—running efficiently. Through a combination of hardware service coverage, telephone and online technical support, and Solaris updates, Sun can help you resolve technical issues quickly and effectively.
Sun System Service Plans for Linux OS
Take advantage of a single point of contact for heterogeneous support through Sun's world-class services organization. If you are running Red Hat Enterprise Linux or SUSE Linux Enterprise Server on your Sun Fire X2200 M2, Sun System Service Plans for the Linux OS let you run your operations with greater confidence, knowing that both hardware and operating systems (OS) are covered.
High Performance Computing Expertise
Sun offers a comprehensive suite of services to make it easy for you to adopt HPC solutions through faster deployment, improved performance, reduced risk, and lower cost.
Sun provides a suite of services to help customers architect, deploy, and manage their High Performance Computing (HPC) environments for faster time to deployment and with reduced risk. Our expertise includes installation, integration, training, and ongoing support of network connections, software stacks, and thousands of cores in a large-scale, high-density environment.
|
Training
Get your training directly from the source of the technology you are using. Sun's quality learning offerings help you increase productivity, reduce the risk of system failure, and increase employee job satisfaction. Sun helps integrate skills development into IT solutions to shorten project timelines and improve operational results.
Resources
- Warranties
The Sun Fire X2200 M2 server comes with a warranty that entitles you to on-site hardware repair on a next-business-day basis.
- Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
- Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your Sun Fire X2200 M2 server.
- Online Support Center
Access self-help resources, forums, and technical information for your Sun Fire X2200 M2 server and other Sun products through the Sun Online Support Center.
- Additional Services
Access information on innovative Sun Services and Solutions to help you reduce costs and system complexity, maintain competitive advantage, and grow your business.
- Contact Information
Contact Sun Support and Services for assistance—by telephone or online.
- Getting Started
The Getting Started Page will walk you through system set up.
System Management Tools
Learn about how to manage and monitor your Sun x64 system using the Service Processor and other Sun Management tools.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
|
