World-class Heterogeneous Support
Whether you’re running the Solaris OS or Windows OS, Sun’s support services offer you world-class heterogeneous support. With one price for integrated hardware and OS support, you choose from four levels of service to best match your business needs, from basic to mission-critical support.
SunSpectrum Support
This portfolio of Service Plans helps boost system availability, create IT efficiencies, reduce budgetary risk, squeeze more value from IT assets, and eliminate separate operating system (OS) licensing/subscription costs.
Sun System Service Plans for Solaris OS
Enjoy the value and ease of fully-integrated hardware and Solaris OS support, for one price per system per year, as well as resources for proactive system management – through a combination of hardware service coverage, telephone and online technical support, and Solaris updates.
Sun System Service Plans for Linux OS
Take advantage of a single point of contact for heterogeneous hardware and OS support through Sun's world-class services organization.
High Performance Computing Expertise
Build your HPC Solutions with Sun Services
Sun offers a comprehensive suite of services to make it easy for you to adopt HPC solutions through faster deployment, improved performance, reduced risk, and lower cost.
Sun Datacenter Express Services
An end-to-end offering that provides design, rapid deployment, and management of your HPC Infrastructure. Leveraging the Sun Customer Ready program, Sun offers factory integration, testing, and configuration of Sun and third-party hardware and software systems.
Training
Get your training directly from the source of the technology you are using. Sun's quality learning offerings help you increase productivity, reduce the risk of system failure, and increase employee job satisfaction. Sun helps integrate skills development into IT solutions to shorten project timelines and improve operational results.
System Management Tools
Learn about how to manage and monitor your Sun x64 system using the Service Processor and other Sun Management tools.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
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Downloads
Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your
hardware.
Documentation
Get product documentation for the Sun Fire X2200 M2 Server.
Support Videos
Queensland Brain Institute Relies on Sun Fire Servers and Sun Support
See how this customer uses Sun support to keep their hardware and
applications up and running so they can focus on critical scientific
research.
Resources
- Warranties
The Sun Fire X2200 M2 server comes with a warranty that entitles you to on-site hardware repair on a next-business-day basis.
- Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
- Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your Sun Fire X2200 M2 server.
- Online Support Center
Access self-help resources, forums, and technical information for your Sun Fire X2200 M2 server and other Sun products through the Sun Online Support Center.
- Additional Services
Access information on innovative Sun Services and Solutions to help you reduce costs and system complexity, maintain competitive advantage, and grow your business.
- Contact Information
Contact Sun Support and Services for assistance—by telephone or online.
- Getting Started
The Getting Started Page will walk you through system set up.
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