Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your server that gives you the right level of support.
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
High Performance Computing Expertise
Sun's comprehensive suite of services make it easy for you to adopt HPC solutions through faster deployment, improved performance, reduced risk, and lower cost.
Sun provides a suite of services to help you architect, deploy, and manage your HPC environments for faster time to deployment and reduced risk. Our expertise includes installation, integration, training, and ongoing support of network connections, software stacks, and thousands of cores in a large-scale, high-density environment.
An end-to-end offering that provides design, rapid deployment, and management of your HPC Infrastructure. Leveraging the Sun Customer Ready program, Sun offers factory integration, testing, and configuration of Sun and third-party hardware and software systems.
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Downloads
Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your
hardware.
Documentation
Get product documentation for the Sun Fire X4240 Server.
Training
Get your training directly from the source of the technology you're using. Sun's quality offerings help you increase productivity, reduce the risk of system failure, and increase employee job satisfaction.
Resources
- Warranties
The Sun Fire X4240 server comes with a warranty that entitles you to on-site hardware repair on a next-business-day basis.
- Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
- Sun Spare Parts
Get the latest top-quality, factory-tested replacement parts for your Sun Fire X4240 server.
- Additional Services
Access information on innovative Sun Services and Solutions to help you reduce costs and system complexity, maintain competitive advantage, and grow your business.
- Contact Information
Contact Sun Support and Services for assistance—by telephone or online.
System Management Tools
Learn how to manage and monitor your Sun x64 system using the Service Processor and other Sun Management tools.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
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