Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage that gives you the right level of support.
Installation Services
Get your Sun Fire X4540 Server up and running smoothly with installation services from Sun.
Managed Services
Sun OnSite Operations Management
Sun OnSite Operations Management provides flexible services for customized onsite management and operation of the customer's IT environment. Sun's technical experts help reduce operational risk during a long term engagement or during transitional periods such as major environment upgrades or technology refreshes.
Sun Managed Operations
Sun Managed Operations delivers long-range IT operations management that allows the customer to align their IT competencies with their critical business objectives. Sun Managed Ops offers remote monitoring and management for all components of a Customer's IT infrastructure, including systems at the OS level, third-party, custom applications, databases, networks, and the web. The service creates customized solutions for a Customer environment based on the components they've selected for Sun to monitor and/or manage.
Application Readiness Planning
Prepare your systems for application loading—including server design, implementation and testing—all customized for your business needs. In the Application Readiness Service, Sun consultants and engineers use proven methodologies to help you achieve optimization of the architecture and take advantage of the operating system you choose.
Warranties
The Sun Fire X4540 Server comes with a 2-year warranty, next business day. Get more information about your warranty for the Sun Fire X4540 Server and all of Sun's products.
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Downloads
Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your
hardware.
Documentation
Get product documentation for the Sun Fire X4540 Server.
Web-based Knowledge Base
The Sun i-Runbook Service is a customizable, web-based central repository of streamlined technical “how to” information based upon Sun preferred practices and IT processes that enables you to manage your data center operations more effectively.
Resources
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the Sun Fire X4540 server:
Contact Sun today
Contact Sun to learn how Sun Services can help you achieve your business goals.
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