Support Services
Extended & Upgraded Warranty Coverage
Customers can extend and upgrade their product warranty coverage with our SunSpectrum Support Services. Through these support offerings, Sun delivers proven expertise and consistent responsive quality service to help you achieve high availability within your IT infrastructure. Learn more about how you can extend and upgrade your warranty coverage with SunSpectrum Support Services, or contact your Sun Sales Representative.
Sun Managed Services
- Sun Onsite Operations Management
A customized service providing dedicated resources to ensure the success of your mission-critical environment. Sun technical experts can help reduce operational risk during the implementation of new Sun solutions, such as virtualizing your infrastructure, or simply because you need access to key skills.
- Sun Remote Operations Management
Offers heterogeneous, remote monitoring and management for all components of your IT infrastructure, including systems at the OS level, third-party, and custom applications, databases, networks, security, storage, and the web. The service creates customized solutions for your environment based on the components you've selected for Sun to monitor and/or manage.
Warranty
Get the details on your warranty for the Sun Fire X4600 Server and all of Sun's products. To extend and improve the terms of service and support, choose a Sun Service Plan that provides full integrated coverage for your new hardware and operating system.
Training
Sharpen your skills with training options directly from the source. Take advantage of the courses now available to support the Sun Fire X4600 server:
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Downloads
Download software, BIOS, firmware, utilities, additional drivers, and ISO images of CD-ROMs that ship with your
hardware.
Documentation
Get product documentation for the Sun Fire X4600 M2 Server.
Resources
Getting Started
The Getting Started Page will walk you through product documentation to set up the system or select one of the following links:
System Management Tools
Learn about how to manage and monitor your Sun x64 system using the Service Processor and other Sun Management tools.
For more information regarding integration into third party System Management tools please visit the System Management ISV Tools page.
FAQ
Frequently asked questions on the Sun Fire X4600 server.
Sun System Handbook
The Sun System Handbook gives you the latest support information for Sun's system products, including part numbers and specifications.
Contact Information
Contact Sun Support and Services for assistance online or by phone.
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