Sun Service Plans for Developers

Sun Support for Developers

Sun knows the areas where developers need the most support:

Sun is here to help you through the cycles of designing, developing, deploying and maintaining your applications. We offer a variety of services for developers.

Key Benefits

A second set of eyes can help find a problem in your code
It's good to make sure you're on the right track early
Using Sun Developer Services is like hiring a team of senior software engineers who can juggle all kinds of tasks

Resources

Which Plan is Right for You?

Support for Tools
that You Use in Development

Support during
Your Development Cycle

Support for Your
Deployed Applications

Sun Software Service Plans for Developer Tools and Technologies
We are here to help you when you need support for the products that you use in for developing your code/application. Phone based product support, is available for individual developers, and is available in Standard and Premium Support.

Sun Developer Network (SDN)
Receive free SDN SW, technical articles, webinars, tutorials, SDN TV and blogs and access to a resource that we have heard is critical to our developer community: Sun Forums

Solaris Subscriptions
You can access online services and resources, support bulletins, phone support, and learning services. All of these things help you save time, manage your systems more effectively and take full business advantage of Solaris on your non-Sun Hardware.

Sun Developer Expert Assistance
When you need to accelerate development and/or make your Application better- Sun offers you a 2nd set of eyes looking at your code, making sure it is correct. Includes e-mail based developer technical support.

SunSpectrum Systems Plans
Years ago, with the introduction of SunSpectrum Support, Sun set the standard for fully-integrated hardware and operating system (OS) service coverage. Today, the single price, total-system approach provided by a Sun System Service Plan remains the best option if you are running the Solaris or Windows OS on your Sun hardware.

Contact Sun

Sun Developer Standard and Premium Service Plans offer telephone support during stated coverage hours. In the United States, call 1-800-USA-4SUN (1-800-872-4786). Customers outside the United States may call a regional support number.

For additional questions please contact your local Sun sales representative.

Contact Sun

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Time and Materials Support Policy

Oracle is reviewing the Sun product roadmap and will provide guidance to customers in accordance with Oracle's standard product communication policies. Any resulting features and timing of release of such features as determined by Oracle's review of roadmaps, are at the sole discretion of Oracle. All product roadmap information, whether communicated by Sun Microsystems or by Oracle, does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. It is intended for information purposes only, and may not be incorporated into any contract.

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