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Sun End of Service Life (EOSL) Policy

OpenSource

Sun will typically make support available as outlined in the product tables below. Sun may elect to cease offering support for a specific Software before the end of period defined by this page. If this occurs, Sun will provide Customers with at least three months' notice of its plans to discontinue support. If Sun accelerates the End of SunSpectrum Service Life Date, then Sun's sole obligation regarding then existing support contracts will be to provide a pro-rata credit on the service contract line item.

OpenSource Product Timelines

OpenSolaris Releases	General Availability Support - approx. 6 months*	Post End of Version (EOV)- approx. 30 months*	SS-EOSL Phase (24 months)
Deliverables (Varies by Service Plan level)	Telephone and/or online support bugs/rfes can be submitted and fixed in this version. Short term relief for unfixed bugs through diagnostic binaries (IDR) for newly discovered defects.	Telephone and/or online support Bugs/rfes can be submitted, but will be fixed in future versions. Short term relief for unfixed bugs through diagnostic binaries (IDR) for newly discovered defects.	Telephone and/or online support Bugs/rfes can be submitted, but will be fixed in future versions. Short term relief for unfixed bugs through diagnostic binaries (IDR) for newly discovered defects.
*Note - GA + EOV period equal a total 36 months for any version