General QuestionsQ: How do the Architecture and Implementation consulting services (Role Management, Password Management, HR Synchronization modules) differ from what customers get with Sun's Java System Identity Manager product alone?
A:
The Architecture and Implementation service offerings are consulting services from Sun that help you configure and implement your Identity Manager software product. The Identity Manager software as a standalone offering does not include any consultative services for installation or implementation. Consultants provide their technical expertise and use Sun's implementation tools and IP to custom configure your Identity solution.
Q: How long does a typical consulting engagement take?
A:
Each customer project is different. Sun works with you to understand your requirements and often times then develops a fixed/defined scope of work. Projects may vary greatly by size of project, amount of customization and other related IT service activities. On average, engagements may take as long as 9-12 weeks.
Technical QuestionsQ: Which software products does the customer need in order to purchase Sun's identity management consulting services?
A:
Q: Which versions of Identity Manager/Auditor are these services compatible with?
A:
These services are compatible with Sun Java System Identity Manager version 5.5, 6.0, SPE, and 7.0. These services are also compatible with Identity Auditor (v7.0) which is embedded in Identity Manager v7.0.
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