One of the primary causes of system failure during the early stages of the product lifecycle are improper
installation and configuration. Let our trained engineers get your Sun Cluster Software set up correctly
and quickly. This enables your IT staff to stay focused on what's most important to your business and helps
to ensure the early stage of product lifecycle will go smoothly.
Review environment and installation needs prior to install
Document environmental states and needs
Installation Planning (on-site or via telephone)
Plan and confirm schedule, resources, delivery and installation dates with customer
Create installation related documentation
System Installation Specification
Plan and confirm cluster setup requirements with customer, including installation plan
Basic installation on the nodes including Network File System (NFS) and Domain Name Service (DNS) data services and VERITAS Volume Manager or Solaris Volume Manager
Define fail over testing scenarios
Statement of Installation
Verify completion of pre-installation tasks
Verify supported configuration
Installation and Customization of Sun Hardware and Software
Installation of any Solaris Operating Environment patches that Sun determines are necessary for successful installation of the Sun Cluster software
Sun Cluster console panel (including SunPlex GUI) installation
Terminal server configuration
Installation of the Sun Cluster software on the nodes, including Network Time Protocol (NTP) modification, system variables modification and quorum configuration
Installation and configuration of the NFS and DNS data services
VERITAS Volume Manager or Solaris Volume Manager installation and configuration
Installation Verification
Sun Cluster reconfiguration (stop node, panic node and resource group switch)
Public network, transport, storage device, and quorum device failure
System Turnover
Installation review and customer sign off
Provide cluster reference documentation
Important Note
If you make any modifications to the Sun Cluster environment before the Review and Document Transfer Meeting, resulting in corruption of the Sun Cluster Software installation, Sun may bill for additional time and materials to conduct repairs.
Enterprise Installation Services: Sun Cluster Software Installation Validation
In case of non-mission critical deployments you can perform a Sun Cluster software
installation by yourself and let Sun Support Services validate the
installation against the Enterprise Installation Services standards.
Based on this validation you can purchase a support contract
for Sun Cluster software from Sun.
Check Sun Cluster installation and configuration file settings against current Sun Cluster software installation standards
Identify any fail-over testing, including cluster reconfiguration (stop node, panic node, and resource group switch), public network failure, transport failure, storage device failure, quorum device failure, and NTS failure, required to conform to current Sun Cluster software installation standards
Installation Verification
Sun Cluster reconfiguration (stop node, panic node and resource group switch)
Public network, transport, storage device, and quorum device failure
Documentation
Installation validation review
Provide Statement of Conformance
Important Note
Resolution of nonconformance is not included in this validation service.
Additional Services
Sun Cluster Implementation Service
The Sun Cluster Software Installation Service includes the configuration activities described
above. If your Sun Cluster solution requires additional configuration
services, they must be purchased separately. Sun Services offers a wide range of
additional and customized modules for a
successful Sun Cluster solution implementation. For more information regarding additional configuration and
implementation services or solutions, please contact your Sun sales
representative.
Sun Cluster Upgrade Installation Service
Sun Services offers support customers running a previous version of Sun Cluster an upgrade installation
service to the latest update of the current Sun Cluster version. This upgrade
installation service is available to all customers at the regular local rate of time and materials.
Contact your Sun Sales Representative for details.
Service availability and features may vary by location.
Sun Services Cluster Update Installation Service
Sun offers support customers running the current version of Sun Cluster an update installation
service to the latest update of Sun Cluster.
