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Sun i-Runbook Services

Overview

Sun i-Runbook Services

The Sun i-Runbook Service is a customizable, web-based central repository of streamlined technical "how to" information based upon Sun preferred practices and IT processes that enables you to manage your data center operations more effectively. Created by Sun field experts, the Sun i-Runbook content is tailored specifically to your data center environment.

The service enables your operations personnel, system administrators and IT managers to better understand and manage your Sun and third-party hardware and software. This can help lead to a reduction in errors, faster problem-resolution, widespread adoption of preferred practices and an increase in technical knowledge amongst your team.

Key Benefits

Improve IT staff performance and productivity
Meet Service Level Agreements (SLAs)
Reduce human error in mission-critical environments
Capture in-house intellectual capital
Manage IT staff turnover and skills shortages
Monitor administration activity to comply with legislation

Consider This Service if:

You want to reduce the risk of unplanned downtime caused by human error

Your staff is facing increasing demands in managing proprietary knowledge

You are facing cost pressures to deliver the same or greater number of IT services with existing resources

Your team is planning a new installation, technology refresh or server consolidation

Resources

Sun i-Runbook Data Sheet

Sun i-Runbook White Paper

Why Sun?

The Sun i-Runbook service creates a knowledge power-base for your organization, allowing your entire IT team to find the vital information they need to manage the data center using the latest Sun preferred practice advice from a central source — accessed within seconds via a simple web interface.

Take the Next Step

Contact your local Sun sales representative to learn how you can begin to maximize your IT investment, improve compliance, reduce risk, adapt to business change and experience fewer unplanned and expensive IT outages. Contact Sun Professional Services. Let us worry about your infrastructure, so you can focus on your business.

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