Sun Remote Operations Management – Identity Service

Sun Managed Services IT outsourcing
Sun Remote Operations Management – Identity Service

Sun Remote Operations Management – Identity Service provides 24x365 remote monitoring and management of Sun Identity Management (IDM) solutions consisting of:

  • Sun Identity Management Suite capabilities for provisioning resources, controlling access, managing directory services and delivering auditing data
  • Java-based interface custom code connector which links applications in the IDM solution such as Access Manager linked to a third party or proprietary application
  • Optimized for Java E.S.5 update 1 and later releases, and applicable to solutions meeting Managed Operations implementation criteria
  • Any other heterogeneous component presently covered by Sun Remote Operations Management including OS's, databases, systems, storage, network devices, servers, and applications.


Key Benefits

  • Take advantage of proven expertise in architecting, implementing and managing Sun Identity Management service solutions
  • Prevent business impacting disruptions caused by changes in the IDM environment
  • Utitlize cutting-edge technology based on Java Enterprise System Monitoring Framework
  • Hassle free support with a single point of contact for routing issues to appropriate engineers
  • Optimize cost of tools and long-term operations

Resources


Key Features and Benefits

Features
Benefits
Management and Monitoring of Identity Synchronize across entire IT compute, network and infrastructure components

Comprehensive Provisioning with Non-invasive Architecture Fast, easy cost-effective implementation

Scalability of Large Environments Adaptable service solutions to fit your precise business needs

Reporting Available on Sun Remote Operations Management Portal Real-time and historical reporting, service desk and ticketing information, and portal with bi-directional channel of communication between Sun and the customer

Complementary Single Point of Contact Comprehensive solution to take care of the IDM solutions

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  • 1-800-722-4SUN (4786) (Canada) (Phone)

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