Date: 27-Nov-2009 URL: www.sun.com/service/managedidentity/index.xml

Sun Remote Operations Management – Identity Service

Sun Remote Operations Management – Identity Service provides 24x365 remote monitoring and management of Sun Identity Management (IDM) solutions consisting of:

Sun Identity Management Suite capabilities for provisioning resources, controlling access, managing directory services and delivering auditing data
Java-based interface custom code connector which links applications in the IDM solution such as Access Manager linked to a third party or proprietary application
Optimized for Java E.S.5 update 1 and later releases, and applicable to solutions meeting Managed Operations implementation criteria
Any other heterogeneous component presently covered by Sun Remote Operations Management including OS's, databases, systems, storage, network devices, servers, and applications.

Key Benefits

Take advantage of proven expertise in architecting, implementing and managing Sun Identity Management service solutions
Prevent business impacting disruptions caused by changes in the IDM environment
Utitlize cutting-edge technology based on Java Enterprise System Monitoring Framework
Hassle free support with a single point of contact for routing issues to appropriate engineers
Optimize cost of tools and long-term operations

Resources

Key Features and Benefits

Features	Benefits
Management and Monitoring of Identity	Synchronize across entire IT compute, network and infrastructure components

Comprehensive Provisioning with Non-invasive Architecture	Fast, easy cost-effective implementation

Scalability of Large Environments	Adaptable service solutions to fit your precise business needs

Reporting Available on Sun Remote Operations Management Portal	Real-time and historical reporting, service desk and ticketing information, and portal with bi-directional channel of communication between Sun and the customer

Complementary Single Point of Contact	Comprehensive solution to take care of the IDM solutions

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