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Sun Remote Operations Management – Fixed Packages

Sun Managed Services IT outsourcing
Sun Remote Operations Management – Fixed Packages

Manage your IT environment with two packages that are simple to buy and use. The Sun System Monitoring and Sun Incident Response Packages provide remote monitoring and remediation services that help increase system availability and reduce operational costs and complexity. You pick the level of service you need at a fixed price, making it easy for you to budget and maximize the use of Sun products within your IT environment.

Key Benefits

  • Predict, identify, and diagnose possible performance issues and system failures
  • Remotely fix a predefined set of issues and manage the incidences to completion
  • Review availability, trouble tickets, and resolution times via Sun's web portal
  • Maintain internal control of your systems
  • Manage IT costs with fixed pricing

Resources

Key Features and Benefits

Features
Benefits
Fixed price remote monitoring and remediation services Enable flexibility in the service model to better match your service engagement needs
Increased system availability Easily add supplemental system administration skills
Visibility into the performance reliability of your Sun investments Minimize inefficient fire-drill activity
Choice of level of service Minimize overall support and system management costs through selective sourcing

Contact Sun

Discuss your IT business needs with a Sun sales representative. The Sun representative will help you understand Sun's products and services.

Phone:
  • 1-800-USA-4SUN (872-4786) (US) (Phone)
  • 1-800-722-4SUN (4786) (Canada) (Phone)

Find a Local Sales Office

Online
Contact Sun

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